Department Information

Located within the Colorado Department of Human Services (CDHS), the Office of Civil and Forensic Mental Health (OCFMH) is responsible for policy development, service provision and coordination, program monitoring and evaluation, and administrative oversight of the forensic behavioral health system. OCFMH operates the Colorado Mental Health Hospitals at Fort Logan and Pueblo and the Forensic Services Division.

Our team works to facilitate competency restoration services in the community setting for individuals who have been found incompetent to proceed and can participate in services in their community. Our staff are required to maintain updated skills, knowledge, abilities, and competencies necessary to the position through continuing education, clinical supervision, literature review, and discipline and team development. This position may be required to travel throughout Colorado to meet the needs of the department.

Description of Job

This Program Coordinator provides direct oversight and monitoring of daily operations of the Outpatient Restoration Program for the CDHS Office of Civil and Forensic Mental Health. This includes the responsibility of multiple contracted providers throughout the state, maintaining positive and productive working relationships with contracted providers, facilitating the assignment of clients, and communicating with internal and external stakeholders. This position is familiar with statutes to assist in developing and implementing internal and external policies and procedures. The Program Coordinator is a liaison between multiple contractors and the courts, the Bridges Program, ancillary treatment providers, and internal departments specific to competency. This position completes audits of providers to assess all contractor performance in providing restoration services and they provide feedback and coaching to contracted providers whose performance is not meeting contract standards. This position serves as the lead staff member who reviews referral information from courts and determines the assignment of clients to appropriate providers. The Program Coordinator tracks provider capacity and communicates gaps in services to the Program Director. This position researches, identifies, and implements best practices and develops and maintains training, documentation, and resources for the contracted providers.

Communication and Community Outreach:

• This position will be required to build expertise regarding the Mental Health and Criminal Justice Systems.

• May conduct provider and stakeholder training on various topics and present at meetings and conferences statewide. Additionally, this position communicates audit results with contracted providers coaching them through issues that arise.

• Host informal and formal training. Create guidelines and policies to address new and emerging situations that affect our providers and our internal stakeholders.

Contractor Management and Program Development:

• This position serves as the primary contact for multiple contractors’ programs assessing performance through on-site visits and video-conference calls to ensure fidelity of the outpatient restoration program.

• This position assists and reinforces best practices and aids the contractors in problem-solving.

• This position informs the Program Director, the Court, and other stakeholders about compliance issues and provider success.

• This position informs the courts of the admissions, discharges, or other significant issues the court needs to be made aware including non-engagement or other restoration-related issues.

• The Program Coordinator keeps the Program Director informed of the program's performance, compliance, and issues or concerns as they occur.

Data Gathering and Integrity:

• The Program Coordinator gathers data as outlined by program and statutory standards and ensures the fidelity of the data through database troubleshooting and collaboration with data teams.

• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

• Familiarity with competency to proceed and/or adult and juvenile populations
• Master's degree in an occupational field related to the work assigned to the position such as criminal justice or behavioral health

• Full background check and reference check required
• Must possess a valid, unrestricted U.S. Driver's License
• Travel – May require travel throughout Colorado utilizing state vehicles when possible
• On-call Status – Occasional
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Supplemental Information

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• Employee Wellness program
• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~