We are recruiting for a motivated Program Coordinator, Doulas to join our team!
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Department
OBGYN - CNM
Job Summary
Under minimal supervision, the Doula Program Coordinator is responsible for the day-to-day operations of the Denver Health Doula Program. Responsibilities include administrative support to the Denver Health Doula Program Director, coordination of the doula training program and monthly meetings, educational enrichment sessions, orienting and onboarding doulas, managing the doula calendar, availability to receive trainees' questions and concerns, and other needs. The Program Coordinator will also maintain program evaluation data and recruit new talent to the DHDP team.
Essential Functions :

• Assists DHDP Director and educator in planning bi-annual doula education program. (10%)
• Oversees trainee scheduling for shadow and independent shifts (5%)
• Oversees staff doula scheduling and handles communication updates as conflicts and changes arise. (10%)
• Schedules and coordinates monthly educational sessions for staff. (10%)
• Manages doula trainee and new staff onboarding/offboarding requirements at DH including scrub access, IT access, badging, parking, etc.. (10%)
• Develops and maintains tracking systems as needed for trainee requirements, evaluations, and assessments. (10%)
• Identifies issues with processes, determines the cause of the issue, and implements solutions. (5%)
• Maintains shared folders, system for data management, and website management. (10%)
• Facilitates and manages requests, complaints, and communications with Denver Health doula program stakeholders. Exercises good judgment, discretion, and diplomacy in communications. (15%)
• Ensures program files, policy and procedure manuals, protocols, and reports are maintained and compliant with retention policies. (10%)
• Attends formal educational classes as required by Denver Health. Pursues learning opportunities to enhance performance. (5%)

Education :

• Bachelor's Degree in a health-related field, preferred. An equivalent combination of education, experience, and training can be substituted. Required

Work Experience :

• 1-3 years Relevant work experience: coordinating and managing education programs, preferably in the medical field.
  Required or
• 1-3 years Experience supporting families as a doula through birth and postpartum strongly preferred. Required

Licenses :

• ICBD-Certified Birth Doula - DAA - Doula Accredited Association (various) Required

Knowledge, Skills and Abilities :

• Strong communication and organizational skills
• Strong attention to detail and accuracy
• Able to work efficiently and independently, demonstrating initiative in handling day to day program needs
• Able to work collaboratively with a large group of individuals
• Able to prioritize and manage many competing interests
• Familiar with use of Microsoft Outlook, Excel, Word, PowerPoint

Shift
Days (United States of America)
Work Type
Regular
Salary
$23.85 - $32.26 / hr
Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
• Free RTD EcoPass (public transportation)
• On-site employee fitness center and wellness classes
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education & development opportunities including career pathways and coaching
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect
• Belonging
• Accountability
• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion
Applicants will be considered until the position is filled.