Salary: $22.77 Hourly
Location : Juneau, AK
Job Type: Long Term Nonperm
Job Number: 44054
Department: Administration
Division: Retirement & Benefits
Opening Date: 02/05/2024
Closing Date: 8/5/2024 5:00 PM Alaska
Division: Retirement & Benefits
Position Open To: All Applicants
Bargaining Unit: General Government
Range: 12
Job Description
What You Will Be Doing:
The Member Benefits team works together to help our members through the complicated transitions of retirement as well as assisting them during difficulties after the death of a loved one. As a part of our team, you have the potential to assist the spouse or beneficiary of a recently deceased member to receive monetary and/or health benefits by processing the death benefits available to them as well as process retirement benefits and claims. The incumbent will also produce retirement projections and vesting letters for various retirement plans, these include Public Employee's Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), and the Defined Contribution (DCR) plans.
Our Organization, Mission, and Culture:
The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of, and effectively manage, their retirement benefits The Benefits of Joining Our Team: The Member Benefits Team is committed to providing a supportive and collaborative work environment where all team members' contributions are welcomed and valued. The individual hired will help provide an excellent experience for employees and retirees who seek to understand the benefits available to them and benefits they are entitled to. This position offers the opportunity to gain valuable retirement and benefits experience that will help you advance your career in the Division. The Working Environment You Can Expect: This position is centrally located in the heart of downtown Juneau at the State Office Building on the 6th floor. Ideal applicants will be customer service oriented and have the ability to prioritize responsibilities to best suite the needs of the division. Working hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday. Who We Are Looking For:

• Reasoning: The ability to read and apply statutes, regulations, standard operating procedures, and other directions.
  
• Organization: The ability to search for, select, compile, and summarize data from multiple sources, and the ability to verify accuracy and discrepancies, and make corrections.
  
• Communication: Effective communication skills and the ability to work effectively with clients from diverse backgrounds.
  
• Computer: Working knowledge of computer-based programs such as Excel, Word, and Outlook.
  
• Interpersonal skills: Flexible and adaptable to changing priorities while maintaining a positive attitude

If this sounds like your skill set, or one you would like to develop, please submit an application through Workplace Alaska.
Minimum Qualifications
Six months of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.
"Application of guidelines or policy," means that written direction or accepted theory, from which deviation is not a common option, dictates the nature and process of the work.
The experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.
OR
Six months of post-secondary education (16 semester hours or 24 quarter hours from an accredited college or university equals six months) in any field may substitute for the specific experience.
Additional Required Information
At time of interview, please provide the following:

1. Copies of your two (2) most recent performance evaluations (or two letters of reference from supervisors).
2. Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) if using to verify that you meet the minimum qualifications.

Please read the below information carefully. This applies to your application submission.
EDUCATION: To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE: If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION NOTICE: You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

MULTIPLE VACANCIES: This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT: The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE: If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at .
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE: Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to

For applicant password assistance please visit:
Contact Information
For specific information in reference to the position, please contact the hiring manager:
Kenneth Woodbury
Member Benefits Manager
Phone #: (907) 465-4467
Fax #: (907) 465-3086
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

• General Government
• Labor, Trades and Crafts
• Public Safety Employees Association
• Masters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Eleven paid holidays a year