What You Will Be Doing
This position serves as the supervisor for the Disability, Pension Adjustment, and Deferred Compensation Units and supervises a total of five Retirement and Benefits Technicians.
Duties include:

• Supervising a team of technicians in day-to-day operations.
• Ensuring efficient and consistent staff performance and production standards are maintained.
• Providing training for new technicians and ongoing training to current team members.
• Counseling members on benefit availability, the timing of elections, benefits provided by the Health and Life Plans, and the claim and appeals processes, as well as other issues related to the plans and member decisions regarding options.
• Performing complex calculations pension adjustments.
• Reviewing and certifying employee premium and eligibility adjustments for accuracy and compliance with plan guidelines;
• Reviewing and certifying disability claims and life insurance premium waiver applications for completeness, accuracy, and compliance with plan guidelines

Our Organization, Mission, and Culture
The Disability and Pension Adjustment Units process benefits for members of the Public Employees’ Retirement System (PERS) and Teachers’ Retirement System (TRS), National Guard and Naval Militia Retirement System (NGNMRS), Unlicensed Vessel Personnel Annuity Retirement Plan (UVPARP), Judicial Retirement System (JRS), Elected Public Official Retirement System (EPORS), and the Defined Contribution Plans. The Disability unit processes occupational and non-occupational disability benefits for our members. The Pension Adjustment Unit processes benefit adjustments such as Cost of Living Allowances (COLA) and any recalculations of members’ retirement benefits. This position provides in-depth knowledge and supervision for all of these units.
The Benefits of Joining Our Team
Job expectations are well defined, and we work as a team to combine individual perspectives to improve team knowledge. This is a hardworking and effective team working in a laid-back and collaborative environment.
The Working Environment You Can Expect
Job location is a standard office ecology – cubicles and desks. The daily work environment includes direct supervision or a team of technicians, diverse technical work, working with the public, and collaborating with teammates and managers to ensure understanding and productivity.
Who We Are Looking For
The successful candidate should possess some or all of the following desired knowledge, skills, and abilities:

• Working knowledge of statutes, regulations, health and life insurance contracts, plan documents, and bargaining unit agreements.
• Ability to counsel employees, retirees, employers, union officials and others on retirement or benefits matters.
• Ability to organize, evaluate, and present information clearly and effectively, both orally and in writing.
• Ability to use PC/ Business applications systems to input and retrieve information.
• Ability to lead the work of others and to provide training, supervise a team, organize workflow, meet performance measures

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
Please be sure to check our residency definition to determine if you qualify.
Cover Letter
Your cover letter will be used as a writing sample. In your cover letter, you must clearly explain how you meet the minimum requirements for the position and the knowledge, skills, and abilities listed above. Also, your application package will be reviewed to determine if you possess the experience, strengths, and abilities requirements listed above and to determine if you possess the experience, strengths, and abilities we are seeking in an employee.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options