Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry and maintain accurate customer records
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Utilize upselling techniques to promote additional products or services
- Analyze customer needs and recommend appropriate solutions

Qualifications:
- Previous experience in a customer service role preferred
- Fluent in English
- Strong phone etiquette and active listening skills
- Ability to multitask, prioritize, and manage time effectively
- Excellent problem-solving skills and ability to think on your feet
- Bilingual skills in Spanish is a plus
- Proficient in data entry and computer navigation

We offer competitive pay, a positive work environment, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our team of dedicated Customer Service Representatives.

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person