Customer Service-Agent Assistant Team Member wanted for a State Farm Insurance Agency in Chicago. We seek candidates who reside and are local to our north side office.

We offer you...

• Base comp
• Bonus based on performance
• Paid time off
• Profit Sharing Plan
• Health prem allowance
• M-F 9-5 (no evenings/weekends)
• Training and professional development
• Professional office work environment
• Growth potential/opportunities for advancement

Responsibilities

• Use a insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
• Understanding and offering recommended additional insurance coverages to existing and new customers
• Quote & Process insurance proposals for new business all lines of insurance products and find a way to close the sale.
• Prepare and issue midterm endorsements requests and certificate of insurance forms.
• Answer calls from customers promptly and provide a high level of service.
• Review accounts during all communication to maximize discounts and address all gaps in coverages
• Confirms policies and endorsements for accuracy in a timely fashion.
• Performs timely follow-up and resolution related to potential cancellations
• Completes all items accurately and timely.

Qualifications

• Property and Casualty and Life and Health Insurance Licenses required. If not, the ability to obtain licenses asap is required.
• Insurance experience preferred.
• Sales and Customer Service experience in the insurance industry.
• Ability to market insurance products and insurance services based on customer needs
• Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
• Proactive in problem solving
• Strong Communication skills both with Customers and Coworkers
• Experience with insurance office applications and agency software
• Local to our office or Short commute to our office

**This opportunity is with an independent State Farm Agent, not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees**

keywords: Insurance, Insurance Producer, Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent, , Agent Team Member, State Farm Customer Service Representative – CSR, Sales, Sales representative, Property and Casualty License, Property & Casualty License, Life Insurance License, Health Insurance License, Life and Health License

Job Type: Full-time

Pay: $38,000.00 - $58,000.00 per year

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

License/Certification:

• Property & Casualty and/or Life & Health Insurance Licenses (Preferred)

Work Location: In person