72 Customer Service Representative Jobs in Waco, TX
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Starcorr Sheets is Hiring a Customer Service Representative Near Waco, TX
StarCorr Sheets truly values our employees as our greatest asset, and we strive to support both you and your family at work and in life.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
- Receive customer orders and order changes either directly from customers or from sales representatives and record, process and place orders timely and accurately.
- Receive and respond to customer complaints and questions and follow-up with appropriate internal personnel as required to improve customer service.
- Maintain customer files.
- Work with Accounting for account questions or disputes from customers and coordinate accounting credits when necessary.
- Fax or e-mail confirmations and other information to customers.
- Assist sales personnel as appropriate and assist in generating supplemental sales.
- Track pre-coated rolls and offline coater items to maintain min/max levels of items to ensure availability for customer orders; analyze monthly usages and re-stocking needs.
- Regular and predictable attendance.
- Additional duties as assigned by management.
- High school education.
- Experience working in a manufacturing environment.
- Computer data-entry experience.
- Experience in the corrugated industry.
- Application knowledge and skill for computer data entry.
- Application knowledge of products and production processes.
- Quality standards.
- Excellent communication skills.
- Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to add, subtract, multiply, divide in all units of measure.
- Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, quotes, and volumes.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
- Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
- Bi-lingual preferred.
- Year-round employment and opportunities for growth & career development.
- Exceptional pay and great affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
- Paid holidays, overtime pay, and vacation time.
- Unlimited opportunities for growth, training, and career advancement.
- Highly rewarding monthly bonus program.
- A respectful, empowering, team-oriented and employee-friendly environment.
Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Summary
Full Time
Durable Manufacturing
$45k-58k (estimate)
06/17/2023
05/03/2024
starcorrsheets.com
TEMPLE, TX
50 - 100
2014
CRAIG FISHER
$10M - $50M
Durable Manufacturing
Related Companies
The job skills required for Customer Service Representative include Customer Service, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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