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Client Services Manager
Staffmark Group Chicago, IL
$95k-123k (estimate)
Full Time | Business Services 8 Months Ago
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Staffmark Group is Hiring a Client Services Manager Near Chicago, IL

Growing marketing firm is looking for a Client Services Manager. The Client Services Manager will oversee a team of Project Coordinators and Account Managers who oversee business relationships with multiple client campaigns and sales offices. This role is the catalyst with every moving piece for the team and the projects they are overseeing. You would be responsible for coaching and leading a team of 4-10 employees who oversee a portfolio of business.

They were voted a Great Place to Work 2 years straight! Positive culture with lots of flexibility. Fun environment with lots of collaboration. They provide you with excellent training that gives you a competitive edge. Employee led initiatives and dedicated to giving back and serving the community. Cutting edge technology and exciting and impactful projects from beginning to end-they work with client of Fortune 500 and mid-market companies and some of the world's largest non-profit organizations.

They offer competitive salary, benefits and this position is bonus eligible. This position is hybrid and super close to train stations.

Responsibilities:

  • Oversee multiple team members and projects associated with all clients and Campaigns
  • Collaborate with departments to ensure the successful launch and acceptable performance of our processes and procedures
  • Participate in cross functional groups to establish campaign needs, sales training or needs direction and productive solutions
  • Develop and ensure reports are relevant, timely, and impactful Manage and develop direct reports

Requirements:

  • Bachelor's Degree in Business, Marketing, Management or other similar
  • 2 years of leadership experience. Proven track record of successful program management, people management/career development
  • 5 years of account or project management experience
  • Scrum experience
  • Advanced Excel skills
  • Strong communication skills and ability to manage high volumes of information in a fast-paced environment
#LI-JC1 #LI-Hybrid

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Hunter Hamilton

Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$95k-123k (estimate)

POST DATE

08/24/2023

EXPIRATION DATE

04/05/2024

WEBSITE

staffmark.com

HEADQUARTERS

CINCINNATI, OH

SIZE

3,000 - 7,500

FOUNDED

1970

CEO

HITOSHI MOTOHARA

REVENUE

$50M - $200M

INDUSTRY

Business Services

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The job skills required for Client Services Manager include Leadership, Initiative, Client Service, Project Management, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Manager job description and responsibilities

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

02/16/2022: Shreveport, LA

They also ensure unsatisfied clients are compensated with free services, products, or discounts.

02/28/2022: Tucson, AZ

Client service managers oversee the hiring, orienting, and training of staff for the department.

01/16/2022: Yakima, WA

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

01/18/2022: Colorado Springs, CO

They develop policies and regulations necessary for ensuring client satisfaction.

03/08/2022: Poughkeepsie, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Manager jobs

Should be excellent communicators capable of leading a team.

02/21/2022: Utica, NY

Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.

02/12/2022: York, PA

As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.

02/02/2022: Canton, OH

Mastermind creative ways to deliver an exceptional client experience.

02/15/2022: Portland, ME

Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.

02/25/2022: New Haven, CT

Step 3: View the best colleges and universities for Client Services Manager.

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