11 Call Center Representative Jobs in Mesa, AZ
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Staffing Authority is Hiring a Call Center Representative Near Mesa, AZ
Job Description
Job Description
We have an immediate need for results-oriented Call Center Representatives for a call center in the Mesa area. The successful candidate will be a self-motivated individual who will be responsible for providing inbound customer support.
This is NOT a remote position, must be willing to report onsite for every shift.
These are direct hire opportunities with company provided benefits.
Duties and Responsibilities include but are not limited to :
- Answering inbound calls quickly and efficiently.
- Offering support helping customers with maintenance and accuracy.
- Navigating through multiple systems and tools.
- Document customer interactions and process customer accounts.
- Maintain a well-developed working knowledge of company services offered.
- Other job duties as assigned.
Knowledge, Skills, and Abilities :
- Recent steady work history and an up-to-date resume to submit for consideration.
- Strong written and verbal communication skills; Excellent telephone and email skills.
- Motivated, self-starter with a can-do attitude, highly organized, detail oriented, team player.
- Previous experience with call center and technical support preferred.
- Flexible schedule (Must have open availability 24 / 7, shift will be assigned after training is completed).
- High School Diploma or equivalent.
- Able to complete and pass a background check and drug screen.
- Will be required to take and pass an in-person customer service assessment.
Job Summary
Full Time
Business Services
$35k-45k (estimate)
12/24/2023
04/10/2024
staffingauthority.com
Rochester, NY
<25
Business Services
Related Companies
The job skills required for Call Center Representative include Customer Service, Call Center, Verbal Communication, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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