The Training Specialist reports to the TPA Training Manager and is part of the Training Dept.

The Training Specialist will develop, maintain, and deliver curriculum used to train and teach concepts, software, and processes.

Preferred candidate has experience developing and delivering professional training to adult learners. To perform the job successfully, the employee must be able to perform each essential duty satisfactorily.

The requirements listed here are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works with the Training Manager to analyze training needs of the various departments within the company Administrators including for new hires and continual training for existing employees.
• Develops training curriculum and learning assessments for new and existing employees this includes all forms of content delivery including traditional classroom, virtual, online, and pre-recorded
• Maintains training content and learning assessments.
• Works with the Training Manager and other staff to coordinate all logistics for training including schedules, site setups, notifying attendees, and securing training supplies if applicable.

May travel to other company locations.

• Develops and maintains statistical analysis reports on training effectiveness
• Conducts training sessions using various mediums of content delivery
• Acts as the Subject Matter Expert for curriculum development, delivery, and analysis
• Provides effective communication to the Training Manager regarding observed areas of potential performance improvement within Administrators.
• Perform all other duties as assigned by the Training Manager

EXPERIENCE AND EDUCATION REQUIREMENTS :

• High School Diploma required; Associates or bachelor’s degree is preferred.
• Must have experience developing training curriculum for adult learners.
• Must possess strong written and oral communication skills.
• Must have excellent computer skills with experience in Microsoft Tools.
• Intermediate to Advanced Skill Levels in training software and / or applications.
• Must possess strong time management, organizational, problem solving, and customer service
• Must be able to work well under pressure with multiple priorities and meet deadlines while maintaining a strong attention to

This position would be great for an individual who has had prior experience as a teacher.

Last updated : 2024-04-26