2 Rehab Office Coordinator Jobs in Columbus, NC
St. Luke's Hospital is Hiring a Rehab Office Coordinator Near Columbus, NC
Location: Columbus, NC
St. Luke’s Hospital has a new opportunity for a Rehab Office Coordinator supporting our Physical Therapy Department! Our hospital is one of very few critical care hospitals in the country that earned 5-Stars in patient satisfaction from CMS in 2020 and we need YOU to help us get to the next level! In this role, you will be part of a progressive team dedicated to advancing the goals of the hospital, meeting the needs of our rural community, and providing outstanding care to our patients. At St. Luke’s, we ALL make a difference!
Essential Functions:
- Schedules new and existing patients.
- Registers new and existing patients into the hospital’s EMR computer system.
- Patient insurance information is collected and scanned for all patient charts.
- Patient demographics are updated as appropriate in the hospital’s EMR computer system.
- Insurance information is verified and authorized and such information is reported to each patient's evaluating therapist and the patient.
- Obtains Prior Authorization from insurance companies as needed for Outpatients.
- Demonstrates courtesy and helpfulness towards all patients and their families both on the phone and in-person.
- Patients are informed of any possible delays in a timely manner.
- Notifies therapists of "No Shows" and cancellations.
- Voice mail messages are communicated to the appropriate person within 30 minutes of receiving the message and/or calls are returned within 30 minutes during business hours.
- Attempts to schedule new patients within 1 business day of the referral.
- Sends and receives faxes and emails correctly.
- Interacts professionally with physicians, patients/visitors, co-workers and others.
- Obtains a licensed therapist or therapist assistant when someone requests information that is beyond the Rehab Office Coordinator scope of practice.
- Follows Service Recovery policies when needed.
- Reschedules patients and staffing at the direction of the Director of Rehab Services or his/her designee.
- Performs outpatient chart organization.
- Calls patients who have missed appointments to verify schedules as needed.
- Manages therapy Plans of Care, Updated Plans of Care, prescriptions and treatment visit tracking to meet regulatory guidelines and Corporate Compliance guidelines.
- Helps maintain the Rehab Department in a neat and orderly manner at all times.
- May assist all therapists with patient care and preparation as needed.
- Maintains and calculates departmental statistics.
- Keeps minutes during staff meetings and other meetings as needed.
- Maintain a cash box and all necessary forms for accepting patient payments and auditing procedures.
- Able to accept patient payments and correctly process credit card charges.
- Performs other duties as assigned
- Represents the organization in a positive and professional manner.
- High School graduate or equivalent.
- Prior office management experience is strongly preferred but not required.
- A certificate or diploma in Office Management (or similar field) is preferred but not required.
- Strong working knowledge of word-processing and spreadsheet programs is essential (Microsoft Word, Excel, etc.) Knowledge of Electronic Medical Record programs are preferred but not required.
- Completion of an on-the-job training program.
- Able to effectively communicate in English, both verbally and in writing.
- Additional languages preferred but not required.
- Ability to type.
- Educated on and compliant with HIPAA regulations; maintains strict confidentiality of client information.
- Complies with Infection Control, Standard Precautions and OSHA standards for the healthcare professional.
- Able to wear personal protective equipment (e.g., face mask, goggles, latex/non-latex gloves) as needed.
- Ability to work effectively within role independently and with other team members.
- Ability to organize and complete work in a timely manner.
- Good problem solving abilities.
- Able to multi-task during stressful situations is essential.
- Able to follow service recovery policies as needed.
- Strong interpersonal skills are required.Additional Information
Shift : Day
Contact Information
Will Taunton
Patient Access Supervisor
101 Hospital Drive
Columbus, NC 28722
Email: William.Taunton@slhnc.org
Job Summary
Full Time
Hospital
$32k-40k (estimate)
08/24/2023
06/13/2024
stlukeshospital.com
TOLEDO, OH
50 - 100
1986
Private
ELLEN THOMAS
<$5M
Hospital
Related Companies
About St. Luke's Hospital
St. Luke's Hospital is a health care firm that offers orthopedics, diabetics management and neurosurgery services to individuals.
The job skills required for Rehab Office Coordinator include HIPAA, Confidentiality, Patient Care, Communicates Effectively, Problem Solving, Microsoft Word, etc. Having related job skills and expertise will give you an advantage when applying to be a Rehab Office Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Rehab Office Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Rehab Office Coordinator positions, which can be used as a reference in future career path planning. As a Rehab Office Coordinator, it can be promoted into senior positions as a Medical Records Technician that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Rehab Office Coordinator. You can explore the career advancement for a Rehab Office Coordinator below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
