Job Summary/Scope
Performs skilled management of information and reports, clerical support and maintains various police records for the Police department. Performs various customer service duties and other related duties. No supervisory or budgetary responsibilities.
Essential Duties and Responsibilities
Enters and merges all arrests, officer reports, tickets into the RMS Computer.
Assists officers and detectives with any information needed from records, copies of arrests and reports.
Provides record checks and other reports to Parole and Probation, insurance companies, employment agencies and other agencies on the phone, in person or by mail, email and fax.
Scans supplemental reports, other documents and arrests to cases into the records computer.
Provides reports to the public and maintains fees collected for reports.
Sorts and files tickets, offense reports, supplemental reports.
Makes inquiries into the State computer for Department of Revenue.
Provides various reports to the City and State Attorney for cases.
Creates case reports for delayed crash reports, juvenile law enforcement notifications, and warrant arrests.
Other Duties and Responsibilities
Directs the public to the correct offices via phone or in person.
Fill in as needed to greet the public and answer phones for the lobby, Administration and other Divisions of the Department as necessary.
Performs all other related duties as assigned.
Employee Behavior and Conduct
City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful.
Required Knowledge, Skills and Abilities
Skills in typing, filing, data entry and answering telephones.
Knowledge of general office procedures.
Must be able to work well with the general public and communicate effectively both orally and in writing.
Ability to operate standard office equipment including but not limited to computer, typewriter, printer and copier.
Knowledge of policies and procedures of the Police department.
Knowledge of city ordinances and state statutes that apply to privacy and dissemination of police records or ability to learn within probationary period.
Work is sometimes performed under stressful conditions.
Valid driver’s license required.
Must be able to obtain and maintain the Missouri Uniform Law Enforcement Systems (MULES) inquiry certification.
Must be able to pass a Criminal Background Check.
One year previous experience in data entry or related field preferred.
Material and Equipment Directly Used
Uses a variety of equipment including personal computer, MULES computer, typewriter, microfilm reader/printer, copier, printer, telephone and other related equipment. There may be times when use of personal vehicle may be required.
Working Environment/Physical Requirements
Work is performed in an office setting with a controlled environment. Must be able to sit at a computer for extended periods of time. Physical activity includes bending, lifting, reaching and climbing. Work is sometimes performed under stressful conditions. Seldom needs to lift more than 10-20 lbs. Some overnight or travel may be required for business purposes. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor.
Education
High school diploma or equivalent required.
Passing of a drug screening required prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
The City is a Governmental entity subject to Section 504 of the Rehabilitation Act of 1973,
which requires that otherwise qualified handicapped individuals be protected from discrimination.