Job Description:

• The Digital Support and Services (DSS) organization uses Salesforce extensively for improving customer support, including customer self-service.
• As a Salesforce developer, you will be engaged in necessary customizations towards making Salesforce into a solid asset that the business can use towards better customer service. You will work closely with an extended team in US to support the above-mentioned objective.
• This position involves a high level of collaboration with remote teams and stakeholders.

Required skills/qualifications:

• 5 to 8 years of working experience in Salesforce development
• Bachelor s Degree in Computer Science / IT Engineering or related fields
• Strong knowledge and experience with configuration, declarative, programming with Apex, Apex triggers, Apex actions, Web Services, Lightning Aura/LWC frameworks, Visual Force, and JSON.
• Strong User Interface experience building responsive applications using LWC, HTML5, JavaScript, CSS, jQuery, and AJAX.
• Experience integrating Salesforce with other applications via real-time and batch processes (sync/async).
• Proficient in Salesforce best practices, data modeling, design patterns and design limitations.
• Experience with Agile/Safe development processes, continuous integration, and deployments.
• Possess in-depth knowledge of software development life cycle (SDLC) including design, development, testing, code review, and release.
• Strong solution design, problem-solving, and debugging skills.
• Good communication skills

Preferred skills/qualifications:

• Good Experience with REST/SOAP APIs (XML, JSON).
• Experience in working with Salesforce Workflow Rules, Flows, and Process Builder.
• Working knowledge of security concepts such as data security and single sign on.
• Knowledge of source control management tools such as Git and Bitbucket.
• Familiar with integration approaches and tools including Salesforce Connect and ETL tools (Data loader).
• Strong experience with Salesforce dashboards and reports.
• Experience working in a global organization.
• Ability to deal with uncertainty and think out of the box to resolve issues at hand
• Communication strong written and verbal communication skills.
• Candidate must be a self-starter with a positive attitude and collaborate well with local and remote teams.