What does a Salesforce CRM Senior Administrator Do?
Administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. May require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to mo ...derately complex aspects of a project. Typically requires 4 -7 years of related experience.More Show Less
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