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Who We Are: Home2 Suites is a Hilton branded hotel located in the capital at Harrisburg, Pennsylvania. We have 107 studio suite guestrooms. Our guests are able to enjoy a heated indoor pool, 24 hour fitness center, and complimentary breakfast each morning.
Why Do We Do It: We are here to create caring, lasting relationships through fulfilling experiences so that your are impacted in a positive way. The work that we do here will be remembered and means that we are in more than the hotel business; we are in the business of making a long lasting impressions on guests that will want to return.
Your work here has meaning to us! You are here to improve the lives of coworkers, guests, owners, and our community. Every day you can improve lives in your own unique way and we strive to do the same for you.
Why We Are Different: We lead with HEART and embody the Springwood Essentials in our everyday interactions. Those essentials are: Do what is fair and right, always. Diligently pursue excellence. Take ownership of your actions and their outcomes. Proactively create growth and value. Challenge the status quo.
We look for creativity and self-leadership. People who do not need to be told what to do to get things done. People who have an innate passion for making others lives better and making impacts in a positive way.
Apply Today!
Position Title: Guest Service Representative
Immediate Supervisor: Guest Service Manager or Assistant GM
Major Function:
Essential Functions:
Full Time
$26k-35k (estimate)
05/13/2023
06/16/2024
springwoodhospitality.com
YORK, PA
50 - 100
2007
DAVID H HOGG
<$5M
Springwood Hospitality is in the business of successful hotel development and management. In other words, we are in the people business. Our investors, guests and associates drive the success of our company. Thats why we focus on three simple words that describe our people and mean a lot to us. Those three words are CARING, Competent & Committed. CARING. We Care, so it's easy to work with us and great to work for us. Aware. We know our markets and we know our business. Relationships. We build our business on relationships. Integrity. We do what's right - always. New. We master new challenges w ...
ith urgency. Grounded. We balance work with family, faith, and community. Competent. We minimize the operational problems our hotels may encounter by hiring competent people and building reliable systems that allow us to maximize our efficiency and profitability. Our management technology allows us to stay in minute-by-minute contact with our properties and constantly optimize delivery of service and profitability. Committed. We have a passionate commitment to our guests, our associates, our investors and our communities. This is not just a claim. We demonstrate it every day. We currently manage the following hotels: York, Pennsylvania Homewood Suites by Hilton York Home2 Suites by Hilton York Hampton Inn & Suites by Hilton York South Tru by Hilton Lancaster, Pennsylvania Tru by Hilton Lancaster East Home2 Suites by Hilton The Wilbur, Tapestry Collection by Hilton (Lititz, PA) Hershey, Pennsylvania Fairfield Inn & Suites Chocolate Avenue Tru by Hilton- Hershey Chocolate Avenue Harrisburg, Pennsylvania Home2 Suites by Hilton- Harrisburg North Easton, Pennsylvania COMING SOON- Dual Brand Home2/Tru by Hilton Ephrata, Pennsylvania COMING SOON- Home2 Suites by Hilton Martinsburg, West Virginia COMING SOON- Home2 Suites by Hilton
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The job skills required for Guest Service Agent include Customer Service, Guest Service, Housekeeping, Credit Card, Cash Handling, Laundry, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.