JOB SUMMARY:

The role of the Catering Sales Manager is to solicit and respond to clients, companies and organizations to purchase food & beverage, rent meeting space and ancillary services from the hotel. The Catering Sales Manager represents the hotel with customers by telephone or in-person to solicit and close group and local catering business, manages customer relationships by responding to inquiries, meeting with and entertaining clients, conducting property tours, promoting facilities and services and drafting contracts. This position will also provide direction and supervision of meeting and/or catering logistics to catering staff.

Hospitality and or Food and Beverage experience is a plus. The ability to speak Spanish is highly desirable.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for the department.
• Responsible for menu planning and preparation.
• Monitors and verifies food costs fluctuation.
• Negotiates optimal pricing with rental equipment vendors and manages the execution leading up to and during the event.
• Responsible for meeting and exceeding catering goals as established by Director of Sales, Area/Regional Director of Sales & Marketing and/or General Manager.
• Offer creative thinking with social media and room night packages to meet catering goals.
• Shift catering business from comp set hotels and other offsite banquet facilities.
• Utilizes sales tools to actively solicit new and repeat business.
• Communicate needs directly to the hotel operations team to ensure guest satisfaction.
• Conduct a professional, thorough site inspection of the hotel with clients, alongside the hotel sales team, exhibiting key features and benefits of the property.
• Creates accurate contracts/BEO’s.
• Prepares client bills and responsible for managing payment collections.
• Works collaboratively with other members of the hotel team to ensure sales efforts are coordinated.
• Creates detailed customer account records, correspondence, agreements, proposals, and thank you letters for own accounts or in support of other sales professionals.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

• High School diploma or GED preferred.
• Minimum two years experience in the food and beverage industry required.

Job Type: Full-time

Pay: $45,000.00 - $51,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Quarterly bonus

Schedule:

• 8 hour shift

Travel requirement:

• Up to 25% travel

Work Location: In person