SUMMARY. Responsible for assisting the General Manager in directing and overseeing all operational activities and departments in the hotel in order to maximize revenue, deliver a positive guest experience, and provide exceptional customer service for the guests. Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES. Assists in...
Responsible for all Front Desk Clerk duties, as well as auditing duties listed below. Balance all room charges, restaurant tickets, cash and credit card transactions for the ending day. ESSENTIAL. DUTIES. AND. RESPONSIBILITIES. Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. Perform quality assurance (QA) requirements for department. Ens...
SUMMARY. The role of the Catering Sales Manager is to solicit and respond to clients, companies and organizations to purchase food & beverage, rent meeting space and ancillary services from the hotel. The Catering Sales Manager represents the hotel with customers by telephone or in-person to solicit and close group and local catering business, manages customer relationship by responding to inquiries, meeting with and entertaining clients, conduct...
SUMMARY. Responsible for the preventative maintenance, day-to-day maintenance, and upkeep of the property, grounds, rooms, meeting rooms, common areas, sports court, pool, and all related equipment, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES. Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. Perform quality assurance (QA) requirements for ...
