Description

Join the 30-year-old company turned start-up that is making waves in Hospitality!

With forty hotels and resorts and home offices in Los Angeles and Waikiki, Springboard Hospitality has reinvented itself from a successful thirty-year legacy in small-scale hospitality management. Join us as we launch our next thirty years (and beyond) as the leader in independent and soft-branded lifestyle hotels.

Be a part of a team that values innovative thinkers from diverse backgrounds to help define a new intersection of bold ideas and problem solvers.

With properties in ten U.S. states, were known for seamlessly navigating vital asset operations, from revenue management and human resources to marketing, food and beverage, and more. At Springboard, we emphasize the importance of progressive innovation as an integral component to our success.

Springboard has undergone a process of identifying five key words that define our essential characteristics. It is our belief that others who also identify with these key words as mirror images of themselves, have untapped potential to help create an innovative hotel management company while being their best selves each and every day. Those five words are...

PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE

BELL/VALET ATTENDANT

When people visit your home, do you give them a warm welcome and make them feel comfortable?

Do you help them carry their bags and coat as they get situated?

Are you also the person who likes to be the "Welcome Ambassador" and recommend all of what your city has to offer?

Do you have a good driving record?

Well, if you answered "yes" to all of the above, you might just be the right fit for the position we have!

Our expectations from you:

• Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and OLS Rules of Conduct.
• Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
• Report any unusual occurrences and/or request to the Front Office Manager and or Hotel Manager.
• Read and abide by all the regulations and rules of conduct stated in the associate handbook.

These are what the job requires:

Education: High school education or equivalent experience

Qualifications

Skills and Abilities:

• Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 100 lbs. Sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.
• No. of employees supervised: None.
• Hours Required: 8-Hr Shift/Scheduled days and times may vary based on need.

Interested? Apply directly at springboardhospitality.com.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.

• Lifting- up to 75 lbs. guest luggage 75% of the shift,
• Pushing- up to 100 lbs. guest luggage utilizing cart 75% of shift
• Pulling- up to 100 lbs. guest luggage utilizing cart 75% of shift
• Carrying- up to 75 lbs. guest luggage 75% of shift

Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.

• Bending- continuous bending picking up guest luggage 75% of shift
• Kneeling- none

Mobility Describe the type(s) of mobility required to include distances and % of time involved.

• Continuous movement throughout the hotel- 75% of shift
• Stationary Position

Continuous Standing Describe the reasons to include time period and frequency.

• Standing 95% of shift

Climbing Stairs: Up to approx. 20 steps 30% of 8 hours (time period)

Ladders: Up to approx.______feet______% of___________ (time period)

No Climbing Required.

Driving Describe type of vehicle, distances, % of time involved and frequency.

Work Environment Inside: 75 % of 8 hour shift

Outside: 25 % of 8 hour shift

Hearing Critical X Moderate Minimal

Explain: One-on-one communication with guests, staff and telephone communications

Vision X Critical Moderate Minimal

Explain: Driving required, review reports and correspondence

Speech Critical X Moderate Minimal

Explain: One-on-one communication with guests and staff, telephone communications

Literacy X Critical Moderate Minimal

Explain: Review correspondence

Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use.

X No Chemicals/Agents Used.

Protective Clothing Type: Back brace

Approx. 70 % of 8 hour shift (time period)

Equipment Operation List type of equipment and frequency of use.

Guests' vehicles, two-way radio, telephone

Other Considerations None