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Founded in 2018 by engineers from Stanford, Cisco Meraki, and Samsara, Spot AI is the fastest growing Video Intelligence company in the U.S. We are upending the $30 billion video surveillance market with an AI Camera System to help people at work create safer, smarter organizations. In the process, we’re disrupting video security to create a new category of Video Intelligence.
We are experiencing tremendous growth and are deployed at thousands of locations across businesses in 17 different verticals, ranging from local businesses to Fortune 500s. Our customers range from warehousing and healthcare to nonprofits and car washes including SpaceX, ExtraSpace Storage, WineDirect, YMCA, and Veg Fresh Farms.
We’ve raised $40M Series B financing to continue to transform how organizations use their video footage. We’re backed by Scale Venture Partners, Redpoint Ventures, Bessemer Venture Partners, StepStone Group, and MVP Ventures.
You are a problem solver. You enjoy working closely with customers and cross-functionally with Product, Engineering, Customer Success, and other teams to resolve customer issues and shape product and process. You have strong written communication skills as much of your communication will be over email. You have a high degree of attention to detail and pride yourself on accuracy. You enjoy autonomous work while also getting energy from being part of an inclusive and collaborative team, and you are excited about the emerging and evolving video intelligence market. Expectations are to close approximately 7 tickets daily and more as experience is gained.
Please note: While we will consider candidates who are based anywhere in the U.S., this position requires applicants to be available to work remotely from 9:00 AM to 6:00 PM Pacific Standard Time.
We operate under a trio of company values:
And, we are creating and cultivating a diverse and inclusive culture where we celebrate individuals for what they accomplish, no matter who they are! As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Come join our journey!
Full Time
$87k-112k (estimate)
04/25/2024
07/03/2024
spotai.co
Los Altos, CA
<25
The job skills required for Associate Technical Support Engineer (Remote) include Technical Support, Customer Service, Networking, Written Communication, Linux, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an Associate Technical Support Engineer (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Associate Technical Support Engineer (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Associate Technical Support Engineer (Remote) positions, which can be used as a reference in future career path planning. As an Associate Technical Support Engineer (Remote), it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Associate Technical Support Engineer (Remote). You can explore the career advancement for an Associate Technical Support Engineer (Remote) below and select your interested title to get hiring information.