36 Technical Support Specialist Jobs in Huntsville, AL
Sports Cities International is Hiring a Technical Support Specialist Near Huntsville, AL
**Job Details**
**Technical Support Specialist - (66526)**
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Category (For Job Seekers) Information Technology Location H4381 - 438 SCI Plant 2 - Huntsville, AL 35803 US (Primary)
Job Description Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-agrowing segments of the global Electronics Manufacturing Services (EMS) market.
Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.
Technical Support Specialist
**Job Purpose**:
This position will provide day to day technical support to employees for both manufacturing and personal hardware/software. They will ensure that all IT systems are fully functional and secure. This position will also be the liaison between the business and the rest of the IT infrastructure to alleviate any issues that may arise as they related to information technology systems and software.
**Nature of Duties/Responsibilities**:
* Responsible for supporting office and production systems
* Maintain a high level of customer credibility by providing customer service response and following through on that response
* Provides on-call customer support, as scheduled by manager
* Installs, configures and troubleshoots laptops and workstations
* Ability to troubleshoot network issues
* Proactively works at identifying and resolving potential or recurring client issues
* Reports all potentially systemic problems to Management
* Provides an atmosphere of ownership of customer issues and demonstrates appropriate empathy and concern
**Education and Experience**
* Bachelor's Degree
* 0-1 year experience in IT related jobs
* Ability to work based on goals and ticketing system and deliver on time resolutions
* Knowledge of Windows XP, Windows 7 and Windows 10
* Knowledge of Office (1997, 2003, 2007, and 2010)
* Ability to be a team player in large deployment projects
* Intermediate Networking knowledge and skills including, but not limited to: Ethernet physical layer connectivity analysis, basic TCP/IP protocol setup and troubleshooting skills, network interface card setup and connectivity analysis
* Communication skills are necessary for interacting with internal custom
* Must be able to work in fast pace, high demand environment
* Applicant must be able to work as a team to meet the needs of the customer
**Sanmina is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity**
Job Summary
Full Time
$82k-102k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
