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POSITION SUMMARY/RESPONSIBILITIES
Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate support level. Promotes the Health System's Guest Relations Policy.
EDUCATION/EXPERIENCE
Associates degree or equivalent experience is preferred. Specialized courses in Information Services are preferred.
Full Time
$52k-65k (estimate)
05/02/2024
05/17/2024
uhsystem.com
SHREVEPORT, LA
1,000 - 3,000
2013
Private
STEPHEN SKRIVANOS
$200M - $500M
Hospital
University Health specializes in surgeries, life-saving care and complex treatments.
The following is the career advancement route for Help Desk Support Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Specialist. You can explore the career advancement for a Help Desk Support Specialist below and select your interested title to get hiring information.