Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s Scary!”

At Spencer’s and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

Responsibilities

The Senior Manager, Operations is responsible for overseeing the day-to-day operational efficiency at our Charlotte Distribution Center. You will be involved in strategic planning, resource allocation, and process optimization to ensure seamless product flow, timely order fulfillment, and cost-effective operations. The Senior Manager will also continue to see ways to enhance productivity and implement best practices within the distribution center.

• Lead and coordinate Distribution Center activities, optimizing staff levels for short and long-term objectives
• Maximize merchandise flow to enhance throughput and productivity within the department
• Interpret and apply company policies, resolving issues through appropriate partnerships with the team
• Monitor performance against budget and business plans, contributing to cost savings ideas
• Identify, coach, train, and promote associates to grow their contributions to the organization
• Evaluate and provide timely feedback on supervisor performance, offering mentoring to the entire team
• Inspire and motivate teams to achieve company goals, while maintaining an open culture that embraces change
• Contribute actively to long-term strategy sessions, providing insight throughout the process
• Flexibility to work all shifts and able to travel on company business, as needed
• Fulfill other duties and responsibilities as required by the organization

Qualifications

• Bachelor’s Degree in Engineering, Operations, or related work experience
• Five plus (5 ) years management experience in a manufacturing, production or distribution environment
• Demonstrated ability to communicate ideas and solutions to all levels in the distribution center and across the organization
• Experience with WMS systems
• Strong organizational skills, detail-oriented and self motivated
• Bi-Lingual (Spanish), preferred