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12 Front Desk Clerk Jobs in Mooresville, NC

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Hotel- Fairfield Inn & Suites by Marriott
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Front Desk Clerk
$26k-35k (estimate)
Full Time 3 Weeks Ago
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Spectrum Master Client Code is Hiring a Front Desk Clerk Near Mooresville, NC

Spectrum Hospitality

Job Description

Job Title: Guest Service Representative

FLSA Status: Non-Exempt

Job description

SpringHill Suites Mooresville is currently accepting applications for front desk agents to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Ultimately, you will help create a pleasant and memorable stay for our guests following all Marriott procedures.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to guest complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Must be flexible to work 7am-3pm or 3pm-11pm, weekends, and holidays

Skills

  • Work experience as a front desk agent, receptionist or similar role
  • Experience with Fosse is a plus
  • Experience with 3rd party travel sites
  • Great customer service attitude
  • Excellent communication and organizational skills

Job Types: Part-time, Full-time

Pay: From $15.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Hotel: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Background and Drug Screenings are mandatory.

Job Summary

JOB TYPE

Full Time

SALARY

$26k-35k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

07/10/2024

Show more

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The job skills required for Front Desk Clerk include Customer Service, Guest Service, Housekeeping, Payment Method, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.