Job Title : Communications Specialist

Duration : 6 Months Assignment (Potential to extend / convert)

Location : Pleasanton, CA; Austin, TX; Salt Lake City, UT or Atlanta, GA

Description :

We are seeking a strong communications professional with experience driving internal and external communications in a fast-paced, diverse workplace.

The Communications Specialist will serve as the communications partner for Global Support Operations and Enablement. You will implement the communications strategy, partnering with internal team members and stakeholders to deliver key messages, drive Workmate engagement, and build presence for the Support organization.

The ideal individual will possess excellent writing skills, be a self-starter, build positive relationships across teams, and balance multiple priorities at one time.

It is also preferred that this candidate brings a creative approach and project management skills.

Responsibilities

• Develop and deliver communication plans and content for projects and initiatives benefiting the Global Customer Support organization as well as internal and external stakeholders.
• Plan, write, edit, design, and deliver internal and external communication using a variety of channels such as team meetings, newsletters, Slack posts, blog posts, emails, presentations, and video.
• Coordinate employee events and engagement activities including VIBE and recognition programs.
• Collaborate across teams to ensure tight alignment of messages and narratives, and demonstrate effectiveness of communication tactics through clearly defined metrics.
• Craft engaging visual and written content that elevates the company’s brand, style, and core values.

Basic Qualifications

• At least 5 years of experience on a corporate or organizational communications team preferably in a fast-paced technology company.
• Flexible and dynamic writing talent ranging from technical writing ability for complex technical projects to big-picture, strategic messaging.
• Ability to manage communication plans and content for multiple projects.
• Outstanding writing, editing, and visual design skills. Ability to distill complex information into clear, concise messaging.

Ability to write in a simple, direct, warm, and friendly tone.

• Strong presentation design and video creation skills.
• Proficiency with Google Suite and Canva.

Other Qualifications :

• High degree of flexibility.
• Familiarity with organizational change management models and methodology.
• An innovative attitude, always looking for fun ways to improve how we communicate and engage with our employees and customers.
• Experience with event production and meeting planning is highly desired.

Note : The Company is committed to complying with the California Privacy Rights Act ( CPRA ) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees.

A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com.

Last updated : 2024-04-27