Job Title: Assistant Manager

Location: Irving, TX

Job Type: Full-time

Salary: $17 - $22 per hour

About Us: Spectocular has been a cornerstone in the community for over 30 years, providing top-tier eyecare services. With recent changes in ownership, we have reinforced our commitment to personalized care, offering the finest products and innovative services in the industry.

Position Overview: We are actively seeking a skilled Assistant Manager to strengthen our team of eye care professionals. This role requires a blend of leadership and hands-on involvement in daily operations, ensuring smooth practice management and exceptional patient care.

Responsibilities:

• Lead, manage, and motivate staff to achieve practice goals.
• Serve as an alternate primary point of contact for external vendors.
• Analyze daily production reports, year-to-date comparisons, and other relevant business metrics.
• Identify areas for growth and process optimization based on data analysis.
• Maintain a detailed understanding of daily workflows to support staff, patients, and doctors effectively.
• Ensure efficient daily office operations, stepping into various roles as needed.
• Manage patient interactions, especially in resolving issues with a calm demeanor.
• Conduct daily reviews of staff interactions to ensure task completion and resolve outstanding matters.
• Address and prioritize issues while balancing patient well-being and business interests.
• Lead morning check-ins and monthly meetings with the general manager.
• Provide clear guidance and constructive feedback to staff, promoting an attentive and respectful work environment.

What We're Looking For:

• A motivated individual eager to grow within the role and committed to exceptional service delivery.
• Proficiency in analytical thinking and complex problem resolution.
• Strong interpersonal and verbal communication skills.
• Team-oriented mindset with a focus on shared success.
• Open to constructive feedback and adaptable to change.
• Dependability and a commitment to maintaining high standards in all tasks.

Required Skills:

• Bachelor’s degree in business or a related field.
• Certified ophthalmic technician or certified optician preferred.
• Previous managerial experience in the medical field.
• Familiarity with insurance and billing processes.
• Proficient in Microsoft Office and experienced with multiple Electronic Health Record (EHR) systems.

Benefits:

• Health and dental insurance.
• Employee discounts on eyewear and complimentary annual eye exams.
• Family member discounts.
• 10 days of paid time off (PTO).

Schedule:

• Monday, Tuesday, Friday: 8:30 AM - 5:30 PM
• Wednesday, 1st and 3rd Saturday of the month: 8:30 AM - 1:00 PM
• Thursday: 10:00 AM - 7:00 PM

How to Apply: If you are passionate about eye care and believe you possess the qualities we are seeking, please apply for the Assistant Manager position at Spectocular. Submit your resume and a cover letter explaining why you would be a perfect fit for our team. We are excited to welcome you aboard and look forward to your contributions!

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• Spanish (Preferred)

License/Certification:

• Optometric Technician License (Preferred)
• ABO Optician Certification (Preferred)

Work Location: In person