Check in patients and complete patient registration.

Manage patient flow by providing timely check-in procedures upon arrival and notifying medical support staff of patient arrival.

Update patient tracking in EMR.

Instruct new patients in completion of medical history and information forms. Ensure that all forms are completely filled out.

Notify and promote the patient portal with the patients.

Verify forms are filled out completely on the portal.

Update required forms for established patient per practice for the following forms; Consent, HIPAA, Financial, Demographics, etc. Maintains patient confidentiality.

Maintains accuracy of patient demographic and insurance information by verifying this information at each patient encounter.

Maintains accuracy of insurance, patient billing, and contact information by entering patient demographic and insurance information correctly into the computer system.

Scan insurance cards and driver’s license for all new patients.

Scan insurance cards for established patients every year, then every time there is an insurance change. Follow established practice guidelines.

Inform patient that photo will be taken for EMR chart. Capture photo and import to chart. Ensure that photo is legible.

Schedule patient appointments within operational standards and documents appropriately.

Accurately prep charts to confirm appropriate test results and operative reports are in the chart. If not, then the information needs to be obtained prior to appointment.

Complete insurance verification prior to patients visit to determine coverage and benefit limits.

Ensure referrals are received, scanned and or waivers are signed.

Collect copays, deductibles, co-insurance and past due balances prior to patient being seen.

Answers telephone calls in a warm and friendly manner.

Must be able to speak Gujarati.

Performs other duties as assigned.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Required)

Ability to Relocate:

• Irvington, NJ 07111: Relocate before starting work (Required)

Work Location: In person