We are currently seeking a part-time Front Desk Assistant to join our team at our well-established auto repair shop. One assistant will work Monday, Wednesday, Friday from 7:45 am to 5:00 pm. This role requires an individual who is friendly, organized, and committed to delivering exceptional service to our customers. The ideal candidate will handle a variety of tasks with a positive attitude and attention to detail. 

Key Responsibilities 

• Answer calls and listen attentively to customer inquiries while providing accurate information and assistance. 

• Book appointments

• Greet and check in customers with a smile 

• Enter customer invoices into our system promptly and accurately. 

• Assist with estimating repair costs and ordering necessary parts as needed. 

• Take payments and process transactions.

• Perform general data entry, filing, and organizing documents to maintain orderly records. 

• Pick up parts at area parts store for any time sensitive jobs. 

• Ensure the cleanliness of the reception area, customer restroom, office, and break room spaces. (1-2 hours of cleaning per week)

• Treat customers and colleagues with the utmost respect and professionalism. 

• Commitment to maintaining a drama-free workplace and contributing to a positive work culture. 

Qualifications 

• High school diploma or equivalent; additional training or experience in customer service or administration is preferred. 

• Excellent communication and interpersonal skills. 

• Strong attention to detail and ability to multitask effectively. 

• Proficiency in basic computer skills and familiarity with office software. 

• Approachable demeanor, with a genuine desire to help customers. 

• Ability to work independently and as part of a team.