Job description

Grow with us! Southwood offers competitive wages and benefits as well as an exciting and enriching work environment. If you’re looking for a rewarding career in the garden retail and landscaping industry, Southwood could be the place for you!

Team members receive:

Training

Team and Goal Oriented Culture

Flexible Schedule

Uniform

20% Employee Discount

Work Requirements for All Available Positions:

o Friendly, service-oriented personality (in person and on the phone)

o Ability to learn quickly and put new knowledge into action

o Ability to work quickly and accurately, even under pressure

o Detail oriented, effective multi-tasking, basic math skills

o Ability to bend and lift items up to 25 lbs. or more

o Reliability and Coachability

o Enthusiastic Team Player

o Willingness and availability to work retail hours, including Saturday or Sunday

o Must be able to work in the Unites States for any employer without sponsorship
We are seeking a highly organized, reliable and detail-oriented Fulfillment Coordinator

POSITION TITLE: Order Fulfillment Coordinator

REPORTS TO: Hard Goods Manager

FLSA STATUS: Non-exempt

CLASSIFICATION: Seasonal/Full-Time (Safety Sensitive)

OBJECTIVE: Under the direction of the Hard Goods Manager, the Order Fulfillment Coordinator is responsible for maintaining order statuses in Point of Sale System (Counterpoint), pulling items from inventory for Landscape projects, and fulfilling orders from outside vendors and online orders. Other duties will be as directed by the Hard Goods Manager.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Maintains order status in Point of Sale System (Counterpoint) to ensure that the nursery has plants of the highest quality to offer its customers.

• Initiates contacting special order customers by phone and email to communicate order status.

• Pulls special orders and “will call tickets” when requested in a timely fashion.

• Participates in loading of trucks.

• Ensures compliance with safety regulations and maintain a clean and organized work environment

• Collaborates with cross-functional teams to identify areas for improvement and implement solutions

• Initiates the gathering of goods promptly and courteously, as requested by Sales Persons and customers.

• Reorganizes the stock in reaction to changing inventory to best utilize the available space.

• Acts under the direction of the Nursery Manager to accomplish any needs of the company, i.e. organizing and stocking plants, signing merchandise, etc.

• Wears designated Southwood logo uniform to maintain respectable appearance.

• Reports to work on a regular and timely basis.

COMPETENCIES:

• Multi-tasking - Able to be flexible, versatile and to maintain composure when asked to perform multiple tasks in a very busy seasonal environment. Manages time and priorities.

• Communication - Provides the information that people need to know to do their jobs; provides individuals information so that they can make decisions; is timely with information; practices attentive and active listening; is open to feedback; practices assertive communication.

• Team Player – Is an active team player both contributing to the team and helping teammates succeed; practices team skills frequently; consistently reviews ways to support the success of others especially during busy season.

• Southwood Culture – Embraces the mission, models the company’s core values and demonstrates a commitment to the larger Southwood success.

• Partnering and Relationship-Building – Able to communicate, establish rapport and build relationships across a broad range of people with diverse cultural backgrounds and personality types to include employees, vendors, community leaders and customers.

QUALIFICATIONS:

• High School Diploma or GED AND
• Must be able to identify plants and possess some horticulture knowledge.
• Must be willing and able to work weekends in peak season.
• Forklift certification required (or can be obtained after hire).

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

· Performs work indoors and outdoors during all types of weather and temperature conditions.

· Is aware of normal work hazards and exposure to fertilizers and pesticides.

· Performs work while standing or walking the majority of the time.

· Must be available to work some weekends and overtime during peak season.

· Must be able to lift 50 lbs. and maneuver trees weighing up to 1,000 lbs. with help and equipment.

· Moves 50 lbs. repeatedly.

Southwood Landscape and Garden Center is an Equal Opportunity Employer. Southwood does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, genetic information, national origin, veteran status or any other basis covered by applicable law. All employment related decisions are made on the basis of qualifications, merit, and company need.

Job Types: Full-time, Temporary

Pay: From $16.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person