Job Summary:

The Occupancy Specialist 1 is responsible for leasing apartments in compliance with HUD, Tax Credit, Home and Fair Housing regulations. The Occupancy Specialist 1 is also responsible for enforcing the terms of the lease. Primary responsibilities include interviewing and screening applicants, processing verifications, showing apartments, collecting rent, communication with tenants, addressing tenant concerns, performing inspections along with the maintenance department, maintaining tenant files, processing move ins, move outs, and recertifications when appropriate. It is expected that the Occupancy Specialist 1 will require some guidance in performing these tasks. It is expected that the Occupancy Specialist 1 will become certified in LIHTC and/or HUD within 6 months of beginning this position.

Essential Functions:

· Ability to lease vacant units according to the tenant slection plan and the funding sources regulations

· Maintain Compliance with all the program regulations relating to move ins, recertifications, and move outs

· Follow Fair Housing Laws

· Communication with tenants in a manner that is productive, respectful, and professional

· Cross train with other team members to provide backup as needed

· Tax Credit or HUD certification required. Once achieved you must attend yearly updates or refresher courses

· Maintain a valid driver's license, proof of insurance and a dependable car

· Enforce rental payments policies

• Ability to utilize the Housing software to be effective in your position

Competencies:

· Accountability: Readily accepts own role in the outcome of a situation whether positive or negative

· Adaptability and Flexibility: Able to change direction as priorities shift and thrive in environments that require the ability to adapt to changing circumstances

· Conflict Resolution: The ability to productively find solutions to situations where two or more parties are in disagreement

· Decision Making Effectiveness: Ability to make decision that prove to be beneficial (for the individual, team or organization) over time

· Dependability: Fulfills commitments consistently and can be counted on to do what they agree to so

· Detail Orientation: Produces high quality work with few erros by being aware of and paying attention to the many pieces that make up the "whole" of a task or project

· Independence: Ability to work autonomously and produce effective and efficient results without needing abundant direction from others

· Oral Communication: Ability to clearly convey messages, ideas and expectations through the effective use of words, body language and voice tone

· Positive Outlook: Adds to the morale and productivity of the work environment by encouraging others and consistently looking for ways that ideas and process can be done

· Prioritization: Effectively arranges goals, tasks and projects in order of greatest importance to achieve success

• Teamwork and Collaboration: Ability to work effectively with others to achieve common causes

Desired Qualifications:

· Ability to cummunicate with outside agengies in a professional manner

· Strong computer skills including knowledge of Microsoft Word, Excel and Outlook

· Valid Driver's license

· Proof of insurance and dependable vehicle

· Willingness to travel to various sites that are managed by Southwestern Community Services

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• No experience needed

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Keene, NH 03431: Relocate before starting work (Required)

Work Location: Hybrid remote in Keene, NH 03431