Reports to: Sullivan County HSS Manager

Classification: Non-Exempt

Job Summary:

Ensure the safety of all residents by implementing, monitoring and enforcing the rules and regulations of

communal living and overseeing the maintenance of the buildings and grounds. Provide temporary shelter services

and appropriate supportive housing for homeless individuals and/or families, develop programs and resources and

formulate housing stabilization plans that promote moving towards permanent housing and self-sufficiency.

Essential Functions:

• Completes shelter intakes assuring any basic needs are addressed and explains program rules

• Assures the safety of each property through frequent inspections and reports any hazards to the

• Maintains a calm shelter environment by enforcing rules with the goal of reducing negative behaviors
• Assists and coordinates a client-driven Housing First case plan with clients
• Creates and maintains a working relationship with program staff and community partners to facilitate the

access of resources for those we serve

• Completes required program reports and associated documents
• Maintains a daily bed log and appropriate distribution
• Completes monthly THASP billing and record keeping

Competencies:

• Adaptability and Flexibility: Able to change direction as priorities shift and thrive in environments that

• Conflict Resolution: The ability to find solutions to situations where two or more parties are in

• Counseling Skills: Ability to provide direction and support in somone's time of grief, crisis or loss
• Independence: Ability to work autonomously and produce effective and efficient results without an

abundance of direction from others

• Teamwork and Collaboration: Ability to work effectively with others to achieve a common causes

Desired Qualifications:

• Associates Degree or equivalent in education and/or experience
• Human services experience
• Experience with struggling populations
• Valid NH Driver's license and vehicle with liability insurance