Responsibilities The Call Specialist Receives intake calls and unplanned individual / family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an appropriate assessment by intake or referral.

Thorough and accurate documentation of calls and other intake related paperwork is a critical component of the job. ESSENTIAL JOB FUNCTIONS : Answers telephone within 3 rings using the appropriate greeting and attempts to obtain all pertinent clinical, demographic and insurance information from the caller to determine caller’s needs.

Performs telephonic risk assessment to determine level of suicidality / homicidally with caller in crisis; Utilizes the emergency systems whenever a caller is at serious risk to harm self or others.

Accurately and thoroughly completes Inquiry Call Sheet (ICS) to include obtained information and outcome of telephonic assessment.

Join our team and discover a rewarding, fulfilling career. Brentwood Hospital is a -bed psychiatric and chemical dependency treatment facility located in Shreveport, Louisiana.

Brentwood has served Louisiana, East Texas and South Arkansas for more than 45 years. We provide quality services to children, adolescents, adults, and seniors.

We help individuals and families achieve optimal mental health, resulting in improved quality of life. A dedicated professional team provides individualized treatment, meeting the personal needs of our patients in a safe and nurturing environment.

One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance.

Steadily growing from a startup to an esteemed Fortune corporation, UHS today has annual revenue nearing $10 billion. In , UHS was recognized as one of the World's Most Admired Companies by Fortune;

ranked # on the Fortune , and listed # in Forbes inaugural ranking of America's Top Public Companies. Our operating philosophy is as effective today as it was 40 years ago : Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81, employees and through its subsidiaries operates more than acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.

S. Virgin Islands and the United Kingdom. Mission Statement : To provide superior quality healthcare services that : PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns.

Qualifications EDUCATION : Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field required. EXPERIENCE : Prefer knowledge of crises intervention and risk assessment, psychiatric diagnoses symptomatology, basic chemical dependency, age specific growth and development and crisis and behavior management. SCHEDULE : PRN- Varies

Last updated : 2024-04-08