Why Southern Land?

Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals—all in-house and working together every day to envision and create uniquely beautiful places.

Position Summary

Southern Land Company, a national real estate development and construction firm headquartered in Nashville, TN is seeking a full-time Director, Multifamily Operations - East Region to join our dynamic team.

The Director, Multifamily Operations – East Region is responsible for the overall successful operations of properties and works to ensure the department operations meet or surpass industry standards. The Director, Multifamily Operations – East Region will provide leadership and direction to all the Property Site Managers and their teams.

Under the direction of SVP, Head of Property Management, the position oversees the property management for each community in SLC’s portfolio ensuring that building operations are fiscally sound and achieving the financial performance goals, and the properties are well managed and maintained. Also assures compliance with all laws, rules, regulations, policies, and procedures. Promotes the company’s mission and philosophy. This position requires a leader, with strong mentoring, management, and operations skills. Someone with analytical and problem-solving skills; familiarity with building maintenance systems; good command of leasing practices; strong knowledge of property management and tenant/landlord practices, laws, rules, and regulations; knowledge of government housing programs and regulatory requirements; strong team-building and interpersonal skills, strong written and verbal communication skills and proficient with computer systems. This position must enjoy mentoring and have the ability to create a cohesive team. Experience with implementing processes or procedures would be preferred.

Specifically, the candidate will immediately oversee, but not limited to the assets located in the East Region, which includes New York, Pennsylvania, South Carolina, North Carolina, and Tennessee.

The role requires weekly travel for 2 to 3 days per week. The successful candidate will be responsible for establishing and monitoring budgets, ensuring financial and operational efficiency of the assigned communities, and providing leadership and training to direct reports and a large workforce of property management staff.

Primary Responsibilities

• Develops strategic training plan consistent with company objectives (Including, but not limited to sales training, Grace Hill, Level One, Knock, and others)
• Collaborating with corporate partners and SVPs to conduct needs analyses for new projects
• Develops and executes effective training such as new hire orientation, onboarding, leadership development, software, compliance, safety, and other large-scale training initiatives. Schedule and review shopping reports throughout the year.
• Serves as a strategic partner to the operating divisions, proactively assessing training needs and developing customized solutions
• Collaborates with and builds relationships across functional divisions including accounting, Software, Human Resources.
• Responsible for scheduling training facility and communicating training dates.
• Plan monthly new hire orientations for each position to include, Managers, Assistant Managers, Leasing, Maintenance

Skills/Knowledge/Experience

• Strong leadership ability, sound judgment, superior problem-solving and decision-making skills with particular attention to quality and detail
• Outstanding communication and interpersonal skills and ability to effectively communicate and build relationships with diverse workforce at all levels
• Excellent facilitation and presentation skills exuding motivation
• Strong associate relations skills
• Ability to receive and discreetly respond to sensitive and confidential associate information
• Proven track record of being energetic, forward-thinking, creative, and able to challenge the status quo whole providing highly effective training solutions to business needs.
• Highly proficient in Microsoft Office software applications such as: Word, Excel, PowerPoint, and Outlook
• Must possess aptitude for learning and utilizing software applications pertinent to the functions of this job
• Consistently aspires to fulfill our core Company values
• Must have ability to courteously present information to people in one-on-one and group situations
• Must possess a positive attitude and can work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment

• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
• Ability to work independently, prioritize work and ask for further clarification when necessary.
• Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Education and Experience

• Bachelor’s degree from a four-year college or university or equivalent experience
• Minimum 5 years of experience in a training and/or development role, expertise in a fast-paced work environment preferably in the property management industry.
• Minimum of 3 years of experience working on site as Leasing, Assistant & Manager role and trouble shooting at communities
• Experience and/or strong knowledge of operations
• Experience in developing a training curriculum
• Prior onsite management experience
• Prior corporate experience a plus

Company Overview

Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.

We Have…

• A strong brand recognized for quality, performance, and artistry
• Guiding principles of creativity and innovation
• An open mind for new ideas and creative methods
• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information, please visit our website at www.southernland.com.

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.