You haven't searched anything yet.
Southern Airways is growing and we'd love to have you as part of our team! From Nantucket in the east to Honolulu in the west, Southern Airways, and its Hawaiian Brand Mokulele Airlines, comprise on one of largest commuter airlines in America. Based in Palm Beach, Florida, we serve nearly 40 American cities across five U.S. time zones. And now we're opening our station in Atlanta!!
Southern Airways Corporation has been conducting charter operations under Part 135 since 2012 and added Essential Air Service operations in 2016. In 2019 we added Mokulele Airlines to the company, flying intra-island in Hawai‘i. We operate under Southern Airways Express, Mokulele Airlines, and Southern Private Jets. Southern operates a fleet of over thirty aircraft, including the Cessna Caravan/Grand Caravan, the King Air Super 200, the PC-12, and the Citation Bravo.
Southern has seen tremendous growth thanks to our commitment to the individual passenger, which is recognized in our company mantra, “Every Passenger, Every Day, Every Flight.” This mantra has encapsulated our thinking and our core values since Day One. Despite being the fastest growing airline in America, the Southern staff remains ever-mindful of those first days of the airline— we know we must take care of Every Passenger, Every Day, on Every Flight.
JOB TITLE: Airport Customer Service Agent – customer service & ramp
DEPARTMENT: Customer Service
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.
KEY RESPONSIBILITIES
JOBS THIS POSITION DIRECTLY SUPERVISES:
This position does not directly supervise others
REQUIREMENTS
Knowledge, Skills & Abilities:
QUALIFICATIONS
Education:
Miscellaneous Requirements:
Work Experience:
Mental Requirements:
Level 2
Level 1 – Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 – Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Level 3 – Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Varied: 100%
Degree of Hand Eye Coordination Required:
Computer: Varies
Phone: Varies
Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status,race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
Full Time
$58k-79k (estimate)
05/27/2023
04/26/2024
iflysouthern.com
SUGAR GROVE, IL
50 - 100
2013
BRUCE JACOBS
$10M - $50M
Southern Airways is Your Hometown Airline to the World! Southern Airways Express began service in 2013 by offering flights from Memphis, Tenn. to Destin, Fla. using a total of four pilots and three aircraft. In 2015, Southern acquired Executive Express Aviation, an Illinois-based charter company that was previously contracted to operate the Southern flight schedule. In February 2016, Southern acquired Sun Air Express, an airline operating Essential Air Service (EAS) routes in the mid-Atlantic. Three years later, in February of 2019, Southern acquired Mokulele. Following the integration of the ...two airlines, expected to be complete by mid-summer, the new Southern Airways will operate 1,380 weekly flights, more than any other carrier in the 50 states. Founded in 2013, Pompano Beach, Florida-based Southern Airways Express has quickly grown to become one of the largest commuter airlines in the United States. Operating a fleet of Cessna Caravans and Grand Caravans, Southern, along with its new subsidiary, Mokulele Airlines, serves 30 cities with more than 220 peak-day departures from hubs at Baltimore, Dallas/Ft.Worth, Honolulu, Kahului, Kona, Memphis, Palm Beach and Pittsburgh. Visit our website for more information. If you're interested in joining our flight team, email HR@iFlySouthern.com
More
Show less