Are you a parts or service professional eager to move into a sales role? Southeastern Equipment would like to talk to you about a Parts and Service Sales Representative opportunity. This position works directly with our customers to provide technical expertise that creates additional sales opportunities. The position is prefect for those with a Heavy Equipment, Agricultural Equipment or Heavy Trucking technician or parts professional with excellent customer service skills. 

Parts and Service Sales Representative

Primary purpose is to sell service labor and grow parts sales for the dealership. Also, to build customer relationships by traveling to customer location, job sites, etc. to perform follow-up activities on complete goods, parts and service sales calls, address customer concerns, promote aftermarket sales, furnish technical support where applicable, and collect profiling information in order to enhance the customer experience.

RESPONSIBILITIES:

• Markets parts and service sales such as extended warranties, maintenance plans, machine inspections, machine repair, reman component sales, standard job quotes, and special parts promotions.
• Performs follow-up calls at customer locations on complete goods and major parts and service sales. 
• Addresses customer issues and resolves problems effectively and satisfactorily.
• Profiles customer machines in their fleet and provides all customer demographic data required with the dealer's customer database.
• Participates in product presentations at customer clinics, open houses, factory sponsored training events, and dealership meetings.
• Assists the Sales Department with after sales service calls to ensure equipment is operating at customers' satisfaction.
• Provides limited technical support when appropriate.