$26 - $29 hourly

• Provide patients with oral hygiene advice to make sure they maintain pristine dental care a healthy smile
• Write down treatment information after every visit and ensure patient records include current dental histories
• Perform administrative duties such as greeting patients, answering phone calls and setting up appointments for dental visits, ordering dental supplies, and handling billing
• Sterilize and lay out dental instruments and get all equipment ready, such as x-ray machines, anesthetics, and impression materials, to prepare treatment rooms for examinations and dental procedures
• Tell patients what oral hygiene steps they need to take in order to prevent infection after dental procedures

• Works 40 hours, present specialist days performing all the responsibilities as they presently exist or as they may change due to the demands and needs of the office
• Provides clinical support to all providers and staff
• Assists in generating optimum schedule by assigning Dental Assistants to Doctors and Hygienists, along with finding staff to fill in when necessary
• Reports to the Dental Office Manager during Team Leader Meetings on a weekly basis for feedback, assistance, and supervision to review duties and responsibilities
• Provides backup to the Dental Chief Patient Care Coordinator regarding all essential administrative duties and assists with office oversight and coverage
• Collaborates with the Dental Office Manager and Dental Chief Patient Care Coordinator to ensure Dentists, Dental Assistants, and Dental Patient Care Coordinators are following proper policies and procedures
• Leads morning huddles with Dental Assistants daily for supervision with all staff and to provide oversight and direction for a smooth workflow
• Oversees the day-to-day operations of the office and supervises
• Maintains Inventory of Dental supplies

• Basic data entry and computer skills
• Associate’s degree from an accredited dental assistance program required
• Ability to provide superb patient care and customer service
• Excellent multitasking, interpersonal, and communication skills

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Function:

• Ensures collaborative effort between staff with regard to correct provider scheduling
• Interview new hires and provide training to all new staff as well as ensure policies and procedures are being adhered to
• Responsible for completion of 100% of performance evaluations for all back office employees on a quarterly basis
• Reviews and processes time/attendance records, and monitors overtime and vacation requests for all supervised staff
• Works with the Dental Office Manager and Chief Dental Patient Care Coordinator to ensure adequate coverage for all clinical operations
• Forecasts develop and implement policies and procedures in the areas of customer service, human resources, and budgetary goals and objectives
• Responsible for onboarding and new employee training, such as links to online programs, including OSHA, Sexual Harassment, and Infection Control
• Responsible for the day-to-day technical flow of clinical operations of Soul Dental, such as maintenance of rooms, dental equipment, and IT/Server issues
• Monitoring of Lab cases and communication with Labs
• Monitor and maintain office cleanliness
• Ensure Dental Assistants are working as a Team both in the office and across all Soul Dental locations
• Steps in and Assists Dentist and/or Dental Hygienist in all phases of Dentistry when required

Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors. With music playing in the background and a surrounding atmosphere with the latest technology, Soul Dental is truly a wonderful team environment where everyone can learn and grow.