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Patient care coordinator
Sonova Palm, FL
$76k-94k (estimate)
Full Time | Business Services 1 Month Ago
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Sonova is Hiring a Patient care coordinator Near Palm, FL

Connect Hearing Centers

Location : Palm Coast, FL

1000 Palm Coast Pkwy SW #109, Palm Coast, FL 32137

Current pay : $16.50-17.50 an hour Sales Incentive Program!

Hours : Monday-Friday 8 : 3-am-5 : 00pm

What We Offer :

  • Medical, Dental, Vision Coverage
  • 401K with a Company Match
  • FREE hearing aids to all employees and discounts for qualified family members
  • PTO and Holiday Time
  • No Nights or Weekends!
  • Legal Shield and Identity Theft Protection
  • 1 Floating Holiday per year

Job Description :

The Patient Care Coordinator (PCC) works closely with the clinical staff to ensure patients are provided with quality care and service.

By partnering with the Healthcare Professionals onsite, the PCC can provide support to referring physicians and patients.

The PCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.

As a Patient Care Coordinator, you will :

  • Greet patients with a positive and professional attitude
  • Collect patient intake forms and maintain patient files / notes
  • Schedule / Confirm patient appointments
  • Complete benefit checks and authorization for each patients’ insurance
  • Provide first level support to patients, answer questions, check patients in / out, and collect and process payments
  • Process repairs under the direct supervision of a licensed Hearing Care Professional
  • Prepare bank deposits and submit daily reports to finance
  • General sales knowledge for accessories and any patient support
  • Process patient orders, receive all orders and verify pick up, input information into system
  • Clean and maintain equipment and instruments
  • Submit equipment and facility requests
  • General office duties, including cleaning
  • Manage inventory, order / monitor stock, and submit supply orders as needed
  • Assist with event planning and logistics for at least 1 community outreach event per month
  • Other duties as assigned

Education :

  • High School Diploma or equivalent
  • Associates degree, preferred

Industry / Product Knowledge Required :

Prior experience / knowledge with hearing aids is a plus

Skills / Abilities :

  • Professional verbal and written communication
  • Strong relationship building skills with patients, physicians, clinical staff
  • Experience with Microsoft Office and Outlook
  • Knowledge of HIPAA regulations
  • EMR / EHR experience a plus

Work Experience :

  • 2 years in a health care environment is preferred
  • Previous customer service experience is required

We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of race, color, creed / religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential.

Last updated : 2024-03-26

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$76k-94k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

04/14/2024

WEBSITE

sonova.com

HEADQUARTERS

AURORA, IL

SIZE

3,000 - 7,500

FOUNDED

1947

REVENUE

<$5M

INDUSTRY

Business Services

Related Companies
About Sonova

Over 20% of the worlds adult population is affected by hearing loss. At Sonova, we consider this number to be too high, and envision a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. Since the foundation of our company in 1947, we have been on a mission to become the recognized innovation leader in the global hearing care market. We are committed to offering the most comprehensive solutions from hearing aids to cochlear implants to wireless communication solutions to treat all forms of hearing loss and improve quality of life, as well as mas...ter the most challenging hearing situations. Our brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova cover the entire hearing spectrum. With a presence in over 100 countries and a workforce of over 14,000 dedicated employees, we leverage our global infrastructure and local roots. We aim for a work environment and culture that fosters a good balance of family and work life for both men and women. We are therefore pleased that 39% of our management positions are filled by women and that 63.5% of our employees are female. Furthermore, 45% of our employees belong to Generation Y (born between 1979 and 1994). By supporting the Hear the World Foundation, Sonova pursues its vision of a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. For more information please visit www.sonova.com and www.hear-the-world.com or contact us via hr@sonova.com. More
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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

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