Joining us at the Wellington at North Bend Crossing Community truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. We are looking for a Concierge to join our team! 

Concierge responsibilities include: 

• Receive visitors and vendors to the community in a friendly and polite manner. 
• Answer telephones, transfer calls, take messages for the department heads. 
• Respond to Resident emergency calls and notify nurse or manager on duty as requested. 
• Respond to fire alarms/drills through fire board. Call 911 when board sounds with location of alarm. 
• Assist Residents, department heads, and co-workers with requests and questions. 
• Ensure that Residents and Guests are signing in and out of building. 
• Provide valet support for Residents as needed. 
• Assist with Activities as requested by Enrichment Director, ex.-helping with calendars, signing up residents for outings. 
• Sort and distribute in-coming and out-going business mail; distribute in-house Resident notices, newspapers, and mail. 
• Prepare weekly and daily menus received from kitchen. 
• Communicate guest meals and resident meals to the kitchen in a prompt manner. 
• Initiate maintenance and housekeeping work orders for Residents. 
• Assist in Marketing duties including, but not limited to, taking a lead over the phone, touring potential Residents, collating Marketing materials. 
• Schedule transportation for both Independent and Assisted Living Residents with the van for the Enrichment Department.

The ideal candidate will: 

• Have experience in senior living 
• Enjoy providing exceptional customer service and care to our senior residents 
• Appreciate the value of being a dependable & responsible member of greater team 
• Be open minded; willing to listen to and share new ideas 

Perks of joining our team: 

• Medical, dental, vision, and life/disability insurances* 
• 401k retirement savings plan* 
• Paid time off* 
• *Benefit eligibility is dependent on employment status. 

We are located at:

5156 North Bend Crossing

Cincinnati, OH