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Job Description Summary
The Housekeeping Supervisor (HS) works with the Assistant General Manager to assist in the supervision of theJob Description
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the
Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
Partner with the Assistant General Manager to recruit, develop, manage and monitor performance while making
any recommendations for disciplinary and other human resources-related actions.
Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public
areas are clean and in good repair to meet guest expectations. Advise employees of deficiencies and instruct on
corrective action. Provide retraining as needed.
Assist with training of employees and ensuring that they have the tools and equipment needed to effectively
carry out their respective job duties.
Assist with scheduling and room cleaning assignments to ensure proper coverage.
May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure
guest satisfaction and owner expectations.
Partner with the Assistant Genera Manager to inventory and maintain par levels for linen and room supplies.
Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order.
Manage procedures of lost and found items.
Promote teamwork and quality service through daily communication and coordination with other shifts and
departmental management.
Ensure compliance with federal, state and local laws regarding health and safety services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
High School Diploma or equivalent plus two years housekeeping experience including some supervisory
training/experience.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive
instructions for the day and/or to read equipment manuals including safety information.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
Problem solving, reasoning, motivating, organizational and training abilities.
Experience with Microsoft Office preferred.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Will be required to regularly use commercial cleaning chemicals.
Carrying, lifting or pulling items weighing up to 50 pounds.
Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Between $19.00 to $23.00/hr
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Full Time
Consumer Goods
$33k-43k (estimate)
05/22/2024
05/22/2024
CASABLANCA, CASABLANCA-SETTAT
50 - 100
1990
<$5M
Consumer Goods
The job skills required for Housekeeping Supervisor include Housekeeping, Laundry, Customer Service, Scheduling, Teamwork, Motivating, etc. Having related job skills and expertise will give you an advantage when applying to be a Housekeeping Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Housekeeping Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Housekeeping Supervisor positions, which can be used as a reference in future career path planning. As a Housekeeping Supervisor, it can be promoted into senior positions as a Housekeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Housekeeping Supervisor. You can explore the career advancement for a Housekeeping Supervisor below and select your interested title to get hiring information.