General Description

Responsible for assisting low/no-income families & Individuals who meet the criteria for homeless case management in their transition out of homelessness.

This casework assesses the client’s physical, material, and financial needs. Its mission is to assist affected individuals with access to referrals and resources that provide solutions to temporary problems caused by financial hardship and homelessness. The Case Manager serves clients of all religious, racial, and ethnic backgrounds. Other duties include oversight of SOP food Pantry, Clothing Stores, Volunteer Managements, and statistic tracking to gauge effectiveness of the program.

Organizational Relationships:

Reports to: Some Other Place Executive Director

Essential Duties and Responsibilities:

Conduct a multi-dimensional assessment of client needs. Assist family with development of recovery plan. Provide highly skilled and culturally sensitive services to diverse populations. Provide crisis intervention to individuals and families in emergent situations where there is a lack of food or shelter. Provide assistance with the submission of applications for emergency assistance. Perform outreach activities intended to locate affected individuals needing support and assistance. Provide referral to appropriate medical, psychological, and social work professionals when the need of the client indicates such actions. Administer financial assistance in accordance with the guidelines provided. Group activities/meetings. Maintain appropriate documentation of client files (confidential case files.) Secure and maintain accurate service delivery statistics, evaluate outcomes, and keep management apprised of servicing issues, trends, and cost implications. Submit all necessary and appropriate documentation to the appropriate agency staff. Network with existing social service agencies, and psychological and psychiatric resources to establish referrals and outreach models. Perform other duties as required by the President of Programs, or Executive Director/CEO, such as preparing for, attending, and/or supporting special events and projects. Examples include: assisting with outreach activities, participating in staff retreats, other Funders’ visits, agency fairs, and speaking engagements, as deemed applicable.

Nonessential Duties and Responsibilities:

Performs other duties as assigned by Executive Director/CEO.

Supervisory Responsibilities:

This job consists heavily on volunteer management and oversight of volunteers.

Minimum Education:

Bachelor’s degree in Social Work, Psychology, and Counseling preferred. Comparable education and experience may be substituted for a degree.

General Qualifications:

Experience providing case management preferred. Background in counseling, psychology, or social work and experience working with people of Low income. Demonstrated sensitivity to diverse cultures. Proven leadership, administrative and organizational abilities. Strong written, verbal, and presentation communication skills. Must have adequate/available and reliable transportation. The employee must provide a copy of their valid Driver’s license and proof of personal automobile insurance to the Administration Office.

Equipment Used:

Telephone, personal computer, copier, and fax machine.

Working Conditions:

Work locations will vary including but not limited to offices and client residences in the areas being served by the Emergency Services Program. Work is generally carried out in a controlled, agreeable environment as generally represented by Some Other Place. Client assistance can also take place at other locations. Travel will be coordinated and approved as needed by management.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Contacts:

Requires contact by telephone, in writing, and personal contact with clients, prospective clients, other service providers, volunteers, and government agencies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee is regularly required to use hands to handle or feel and talk or hear. The employee will be required to periodically stand, and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

Mental and Aptitude Requirements:

The job requires the ability to hear and talk; strong writing skills; analytical, conceptual, problem –solving and decision-making skills; and handling multiple tasks within the confines of deadlines. Work Performance Measures: Must report to work on time. Must dress appropriately. Must keep all work accurate and current. Must adhere to agency employee handbook of personnel policies. Must maintain a high level of knowledge of the program, its requirements, functions, status, etc. Must adhere to the agency handbook of accounting policies and procedures. Must be responsible for protecting the confidentiality of information that may be of a personal or sensitive nature pertaining to clients, staff, volunteers, donors, and/or the overall Some Other Place agency. Must respect the client’s right to self-determination. Must have flexibility in scheduling, and availability for evening and weekend commitments.

Job Description Review and Acceptance:

I understand this job description and its requirements; I understand that this is not an exclusive list of the job functions and that I am expected to complete all duties as assigned; I understand the job functions may be altered by management without notice; I understand that this job description in no way constitutes an employment agreement and that I am an at-will employee.

Homeless Services Case Manager Signature Date

Executive Director/CEO Signature Date

Job Type: Full-time

Pay: $35,345.00 - $36,831.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Beaumont, TX 77701 (Required)

Ability to Relocate:

• Beaumont, TX 77701: Relocate before starting work (Required)

Work Location: In person