Solar Service Technician

Summary/Objective:

The Service Technician is responsible for servicing existing PV systems, both residential and commercial. They will be diagnosing and troubleshooting Inverter errors, faults, process RMAs and installing modules. They will also perform IV curve tracing, Irradiance testing, commissioning, and performing routing string testing, wiring and torqueing terminations. Defined procedures cover most duties. Generally, the Service Technician is expected to deal with different and specialized situations. Service Technicians travels daily. THIS IS NOT AN ENTRY LEVEL POSITION.

Core Responsibilities:

• Solar equipment replacement and expansions
• Site surveying
• String testing
• Quality Inspections
• Troubleshooting
• Interface with customers to provide explanation of process and next steps
• Work as part of a team and support team members and team objectives
• Maintain high-quality control of tools, vehicles, and materials needed for job responsibilities
• Maintain compliance with all PPE and safety regulations per OSHA and Company Solar standards
• Perform other needed job tasks as requested by leadership
• This is a safety sensitive position

Competencies:

• Able to troubleshoot and analytically determine possible issues
• Must be able to communicate issues and diagnostics via phone to engineers
• Customer Service skills
• Must get along with others and be friendly with customers
• Must have high cognitive ability within an evolving industry
• Understands electrical wiring basics
• Understands safety requirements of working with electricity
• Understands basic solar technology
• Able to receive, understand and follow specific instructions
• Able to write field reports in a timely, efficient manner
• Must have mechanical aptitude
• Must be able to work independently
• Must be able to manage time efficiently
• Ability to follow instructions and performance guidelines
• Must be willing to work in high places (our installations are on rooftops and carports)

Required Education and Experience:

• High school or GED required
• Associates degree or higher preferred
• NABCEP certification preferred
• Two years of previous Solar experience required; 5 years preferred
• Must have an acceptable driving record and be able to drive company vehicles

Work Environment:

This job operates routinely outdoors 80% of the time. Travel on a job-to-job basis.

Physical Requirements:

Have full range of mobility in upper and lower body and be to work in various positions. Have appropriate visual, verbal and hearing acuity to follow and give instructions, operate machinery and equipment, and determine the accuracy of the assigned work.

Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. The employee frequently required the use of hands and fingers, handle or feel; and reach with hands and arms.

Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability, and creative problem-solving skills are important.

This position offers full medical, HSA, dental and vision benefits and 401(k) plan. Paid Time Off (PTO) is also available and begins accruing at time of hire.

Solar Gain Inc is an Equal Opportunity Employer. Solar Gain Inc does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Experience:

• Solar: 2 years (Required)

Work Location: On the road