3 IT Support Specialist Jobs in Shelbyville, IL
Software Solutions Integrated is Hiring an IT Support Specialist Near Shelbyville, IL
- Customer Service – Quality customer service is an important part of our business. Our technical support staff provides assistance installing our software, solving issues related to connected to devices (printers, scales at the elevator, automated blenders, etc.), and troubleshooting performance concerns mostly through telephone and remote control of those customer’s computer systems.
- Internal IS Support – The IS staff support all of the internal systems (computers, network, phones, etc.) of the company. We also support and maintain multiple resources on AWS and assist our software development teams with their infrastructure needs.
- Agvance Hosted – SSI hosts its Agvance software for its customers on AWS. The IS Support staff manages on-premises to hosted migrations and maintain the various Agvance Hosted environments.
- Research – Technology is changing and advancing at a rapid pace. Internal IS needs vary widely and we continuously research new technologies to meet these needs. Customer issues vary in difficulty and often require research to test the functionality of Agvance in a particular situation.
- Comfort/aptitude with Microsoft® Windows systems, networks and configurations
- Strong problem solving skills and a willingness to learn new technologies
- Strong customer service/communication skills
- Articulate speech (excellent grammar, clear enunciation)
- A basic understanding of AWS and the services they provide is recommended
Job Summary
Full Time
IT Outsourcing & Consulting
$101k-125k (estimate)
10/07/2023
05/03/2024
agvance.net
SHELBYVILLE, IL
50 - 100
1981
PAM RINCKER
$5M - $10M
IT Outsourcing & Consulting
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About Software Solutions Integrated
Software Solutions Integrated (SSI) is a leading provider of integrated business solutions for the agribusiness industry. For more than 30 years, we've been helping companies gain efficiencies and improve profitability through our integrated software, business process consulting and customer support services. SSI has a proven track record and industry reputation for successful software implementations. Our customer base includes a wide range of agribusiness companies and regions a testimony to our software's flexibility and depth. Regardless of the size, scope or diversity of your business, S...SI will provide you with the assurance and confidence that comes with our qualified team, process methodology, thorough planning, comprehensive training and collaborative approach.
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The job skills required for IT Support Specialist include AWS, Troubleshooting, Communication Skills, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
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