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Mortgage Loan Processor
SoFi Charlotte, NC
$42k-53k (estimate)
Full Time | Building Construction 1 Week Ago
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SoFi is Hiring a Mortgage Loan Processor Near Charlotte, NC

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

The Mortgage Loan Processor works directly with individual applicants to review loan applications to ensure that the application is complete and accurate. This requires time and attention to detail. This role ensures the timely and accurate packaging of all loans originated by our Loan Officers using effective communication with multiple parties involved in the loan process.

What you'll do:

  • Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication
  • Responsible for processing, managing, and acting as the primary contact of a pipeline of refinance and purchase loans to meet closing deadlines and lock expiration periods.
  • Maintain a progressing pipeline of Conventional, FHA and VA loans.
  • Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers).
  • Maintain and adapt to the changing mortgage guidelines.
  • Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing.
  • Holds the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for underwriting approval.
  • Adapt easily to change and provide interdepartmental support.
  • Strive to exceed productivity expectations and standards.
  • Set appropriate expectations and point of contact with realtors and other referral sources.
  • Understand and request documentation requirements for mortgage financing (tax transcripts, paystubs, tax returns, income calculation, etc.).
  • Must be highly organized and proactive; able to meet deadlines in a fast-paced environment.

What you'll need:

  • 2 years of mortgage processing industry experience preferred
  • Knowledge of Fannie Mae, Freddie Mac, VA, and FHA guidelines
  • Ability to maintain a pipeline of 30-40 loans of mixed variety
  • Excellent oral and written communication skills
  • Works well under time constraints and a constantly changing environment
  • Has to have a team mentality and work well as a member of a group
  • Eagerness to delight clients throughout the process and drive overall experiences
  • Knowledge of Encompass LOS
  • Experience with Day One Certainty Validations, HomeReady, and HomePath products
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFipage!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$42k-53k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

05/11/2024

WEBSITE

sofi.com

HEADQUARTERS

WESTFIELD, MA

SIZE

1,000 - 3,000

FOUNDED

2011

TYPE

Public

CEO

ANATOLIY OVDIYCHUK

REVENUE

$500M - $1B

INDUSTRY

Building Construction

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SoFi is a California-based online lending platform that allows users to apply for student loan refinancing, mortgages and personal loans.

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The job skills required for Mortgage Loan Processor include Mortgage Loans, Underwriting, Customer Service, Commitment, Written Communication, Loan Review, etc. Having related job skills and expertise will give you an advantage when applying to be a Mortgage Loan Processor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Mortgage Loan Processor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Mortgage Loan Processor positions, which can be used as a reference in future career path planning. As a Mortgage Loan Processor, it can be promoted into senior positions as a Loan Processor II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mortgage Loan Processor. You can explore the career advancement for a Mortgage Loan Processor below and select your interested title to get hiring information.

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If you are interested in becoming a Mortgage Loan Processor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Mortgage Loan Processor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Mortgage Loan Processor job description and responsibilities

Loan processors must communicate regularly with loan officers and lenders to complete the loan process.

01/24/2022: Jacksonville, FL

Manages an active pipeline of loans (average of 15-20 loans monthly) and maintains timely and compliant flow of such loans through the process.

03/09/2022: Sarasota, FL

The Loan processor also helps to ensure that the loan approval stays within lending guidelines.

02/19/2022: San Bernardino, CA

Loan processors should be able to make right decisions at the right time.

03/30/2022: Springfield, MO

Responsible for providing clerical support for all mortgage loan processing activities.

04/03/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Mortgage Loan Processor jobs

Communicate with lenders regarding required loan documentation for complete file documentation.

01/24/2022: Rock Island, IL

Must have at least one year of loan processing experience.

03/14/2022: Saginaw, MI

Proficient knowledge of lending processes, loan principles, loan systems.

03/10/2022: San Bernardino, CA

Advanced knowledge of mortgage lending, processing, credit analysis, mortgage laws and regulations.

03/28/2022: Reno, NV

A comprehensive certification training program for new & existing loan processors.

02/20/2022: Rock Island, IL

Step 3: View the best colleges and universities for Mortgage Loan Processor.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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