Company DescriptionLove Processing mortgage loan files? Come join our TOP PRODUCING team in RALEIGH, NC!If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending!PrimeLending continues to grow by leaps and bounds: •Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine •Competitive Benefits and 401K match•Fantastic "One Team-One Purpose" Culture and Core Values•Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014 •Hilltop Holdings (NYSE: HTH) –Our parent company was recently ranked No. 18 on Forbes’ annual ranking of the 100 largest publicly-traded banks and thrifts. What is unique for our Loan Processors? •Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise •Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department •The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding Job DescriptionOur Processors evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble a completely documented file to Underwriting and Closing. Processors are the primary liaison between the Branch, loan officer, loan officer assistant, realtors, builders and the customer(s). •Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers. •Maintains and updates loan application information within loan origination software and other applications.•As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents. •Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines. •Calculates income, reviews assets and liabilities.•Reviews all disclosures for completeness and compliance. •Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.•Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer. •May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards.•May prepare, when applicable, "Declination Letters." Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify. •May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management.•May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications. •Updates loan officer, loan officer assistant, realtors, builders and customers on loan status.•Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements. •Maintains a professional image and adheres to standards consistent with company policies and procedures. •Other duties as assigned.Qualifications•High school diploma or equivalent. •3 years of Mortgage Processing experience •Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc. •Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. •Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.