16 Front Desk Attendant Jobs in Flagstaff, AZ
Snowbowl is Hiring a Front Desk Attendant Near Flagstaff, AZ
** Front Desk Attendant**
**Job Category****:** Lodging **Requisition Number****:** FRONT01614 Showing 1 location **Job Details**
**Description**
**Essential Functions:**
Answer incoming calls and assist with reservations, confirmations, room need requests, and questions; explain resort products, service and other information as requested; sell, process and enter and confirm room reservations using selling techniques and strategies.
Maintain knowledge of current resort events, activities, and hours of operation, dining options, and prices for ski passes, ski lessons and other resort specials. Transfer calls or take messages for appropriate departments when necessary. Process credit card orders for products as requested. Assist guests with issues and complaints, with empathy and a focus on service excellence.
Will assist the Ski Lift Lodge Restaurant with take-out orders, after hours check-in of guests, or other after hours guest requests.
Other tasks as assigned by the Lodge Manager
**Education / Training / License(s) / Certification(s) Requirements:**
Must be at least 18 years of age and;
Must possess a high-school diploma or the equivalent.
**Experience Requirements:**
Previous experience in guest services or reservations or;
6 months of prior Arizona Snowbowl experience.
**Competencies Required:**
Able to read, write and speak fluent English. Bi-lingual is a plus.
Able to communicate clearly in a positive and professional manner.
Ability to work evenings, weekends, and some holidays as well as during the week when required.
Ability to solve problems and take direction.
Ability to work in a team environment.
Possess a commitment to provide high-quality products and customer service.
Possess internal drive and motivation.
Ability to work calmly under pressure and create a fun, professional work environment.
**Physical Requirements:**
Sitting at a computer for long periods of time.
Must be able to walking between buildings and rooms.
Bending, twisting, or lifting arms above the head.
Must be able to listen to others and comprehend what they are saying.
Must be able to anticipate guest needs.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Job Summary
Full Time
$26k-34k (estimate)
06/04/2024
06/23/2024
The following is the career advancement route for Front Desk Attendant positions, which can be used as a reference in future career path planning. As a Front Desk Attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Attendant. You can explore the career advancement for a Front Desk Attendant below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
04/15/2022: Erie, PA
Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
01/23/2022: Des Moines, IA
Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
01/19/2022: Rock Hill, SC
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
02/13/2022: Pueblo, CO
For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.
03/26/2022: Lompoc, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
03/15/2022: Fayetteville, NC
Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
04/12/2022: Greenville, MS
Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/17/2022: Provo, UT
Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
04/14/2022: Sarasota, FL
Proven experience as front desk representative, agent or relevant position.
02/11/2022: Appleton, WI
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