POSITION SUMMARY:

This individual is responsible for the daily execution and handling of customer orders and shipments, unloading inbound shipments safely and moving product to storage locations. Efficiently stack and store the merchandise in the appropriate area. Complete all receiving paperwork to support that function. Efficiently pick and prepare customer orders for shipment, ensuring that the exact number and type of product is loaded and shipped. Stencil, tag or mark orders as requested. Carefully move product from the staging or storage areas into the truck or trailer being loaded. Slot move product as necessary and complete the paperwork to support that function. Ensures compliance with safety, security, regulatory, and company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for warehouse operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status information
• Prior to the product being stored, count all product, compare to the manifest, and check all inbound shipments for damage, infestation and production dates
• Report shortages, overages, damage, and mis-shipments to the Warehouse Manager
• Check outbound orders as filled and assembled by warehouse workers
• Compare the quantify, quality, labeling and consignee address to the customer order to ensure all outgoing shipments are complete and correct
• Safely and efficiently operate machinery and equipment as required, and assist in the unloading or loading of product moving into or out of warehouse
• Participate in the physical inventories as required
• Maintain clean, neat, and orderly work areas and operate in a manner that promotes safety
• Assist in maintaining the security of the warehouses

"THE PERSON" | MINIMUM REQUIREMENTS

• High school diploma or GED equivalent
• 1 years of experience in a customer service-related position.
• Intermediate level of proficiency with Microsoft Office, Word, Excel, Power Point and technology in general.
• Strong oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both customer and Smart Warehousing business units
• A creative and innovative thinker to bring successful resolution to customer issues
• Proven track record of taking initiative to accomplish tasks in creative ways with a sense of urgency and assertiveness

KEY ATTRIBUTES:

• Must have excellent customer service skills and outstanding communication
• Must be well organized
• Excellent attention to detail is a must
• Self-motivated and willing to go above and beyond for the customer