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Field Service Technician
Smart Start Richmond, VA
$55k-72k (estimate)
Full Time | Preschool & Daycare 1 Month Ago
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Smart Start is Hiring a Field Service Technician Near Richmond, VA

Position: Service Technician for our Richmond VA service center. This position will also be utilized to cover surrounding Service Centers (Chester and Farmville) when needed (In which drivetime and mileage reimbursement would be paid). Training will continue until the individual passes their VA required certification for this position. As a Field Service Technician, you will Install, Calibrate and Remove Ignition Interlocks from clients vehicles.

This is an automotive style setting, part in office, part in a hot/cold garage bay. Minimal experience is required, but you will be expected to learn and retain the training so you can install and run a Service Center solo within a 2 month timeframe.

MUST POSSES A CLEAN BACKGROUND. Background check and drug screen required.

If truly interested, please go ahead and apply at our company website.
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=73746&clientkey=E43846C6DD2EEA84BFF933CB4328DA69

Reports to: Area Service Manager
Duties Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

  • Maintain the integrity, confidentiality and security of pertinent information and records.
  • Fast paced environment including a lot of multi-tasking while maintaining excellent customer service. One man locations which means installing, removing and calibrating devices.
  • Installation, service and removal of interlock devices with care and quality and following all VA regulations as well as performing monthly calibration checks and troubleshooting
  • Assist in inventory control and processes
  • Conduct training and paperwork sessions covering use of the device to clients and others.
  • Maintain a positive and caring atmosphere for customers and employees

Ability and willingness to travel to cover locations throughout the state (Drivetime and mileage paid for these instances)

  • High level of customer service, due to devices being DMV and Court ordered
  • Ability to maintain a clean and safe work environment
  • The ability to cover multiple locations if needed
  • A consistency of arriving to work on schedule with punctuality

Minimum Qualifications (Education, Experience, Skills)

  • High School Diploma or equivalent.
  • 1-2 years’ experience in a similar position.
  • Strong written and verbal communication skills
  • Possess excellent telephone skills
  • Detail orientated

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands in tight, dirty spaces. The employee frequently is required to walk, reach, lay in uncomfortable locations in or around automobiles. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.'

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 38 – 42 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Schedule:

  • Monday to Friday

Work setting:

  • In-person
  • Office
  • Warehouse

Experience:

  • Automotive electrical systems: 1 year (Preferred)
  • Mechanical knowledge: 1 year (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Preschool & Daycare

SALARY

$55k-72k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

03/27/2024

WEBSITE

smartstartinc.com

HEADQUARTERS

FARMINGTON, NM

SIZE

50 - 100

FOUNDED

1992

REVENUE

$50M - $200M

INDUSTRY

Preschool & Daycare

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About Smart Start

Since December 1992, Smart Start has made an impact in the industry as the world leader of services and technologies that are Separating Drinking From Driving and Setting the Standard in Alcohol Monitoring Technology. Throughout the years, we have focused on Ignition Interlocks, building one of the largest, most successful programs in the world. With over a million clients to date and experience working in the U.S. and multiple countries, we provide a unique perspective on operating efficient, effective, service-driven Ignition Interlock and alcohol monitoring device programs. Smart Start is a...lso renowned for its customer service both to their clients and to the monitoring authorities who order the Interlock Devices and/or alcohol monitoring devices. Our products ease of use, our custom-designed software and the convenience of our service make Smart Start the preferred provider for clients. The professionalism, flexibility and responsiveness in addressing the requirements of each states monitoring authorities enhance Smart Starts visibility and influence within the industry. We are the only firm in the industry offering fully integrated Ignition Interlock services, encompassing manufacturing, installation, service, and comprehensive monitoring and reporting. More
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