Position: Field Engineer

Employment Type: Full Time

Location: New York, NY

Industry: Information & Technology Services

Who we are:

SmartChoice is a leading provider of business cloud communications with a unique portfolio of solutions including UCAAS, collaboration platforms, and dedicated contact centers. Through its 24x7x365 U.S. based support, white-glove service, and single point of contact approach, SmartChoice has become the go-to provider for a businesses’ technology needs and is one of the largest award-winning business phone system providers. SmartChoice is proud to service and support thousands of enterprises worldwide. Check out our website at www.smartchoiceus.com for more information.

What you’ll be doing:

SmartChoice is seeking an experienced, polished, and motivated Field Engineer to join our growing team. In this role, the successful candidate will be responsible for the installation of phone, internet, television, and security services at various client sites. The Field Engineer plays a pivotal role in supporting SC’s continued track record of driving efficient operations, while offering a ‘white glove’ level of service. This is an exceptional opportunity to hit the ground running at a fun, fast-paced company with great opportunities for growth and promotion.

You will be responsible for:

• Performing on all on-site activities related to installations, including site surveys, repairs, management, and maintenance.
• Tracking and documenting the progression of work plan.
• Deploying and troubleshooting wired and wireless networks.
• Building relationships and fostering trust with customers and clients
• Making recommendations on improvements for infrastructure
• Performing customer support tasks
• Adhering to company rules and regulations
• Operating company vehicles in a safe manner

What skills & experience you’ll bring:

• Minimum 3 years of experience 
• LAN Knowledge, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration
• Understanding of basic networking protocols and fundamentals
• Cisco Routers, Cisco Switches, Cisco IOS, Layer 2, Layer 3, WLAN, LAN and WAN
• Valid State Driver's License
• Experience with Category 5 and 6 cables
• Vast knowledge on punch-downs
• Knowledge on copper and fiber terminations
• Experience using LC and SC connectors
• An expert on fluke network fiber optic tools
• Knowledge on security systems
• Experience with HDMI
• Experience in using the 'Rack and Stack' system and configuring installations effectively
• Experience using Visio
• Problem solving skills

What we offer:

• Competitive salary
• Paid time off
• Medical, dental, vision and life insurance
• Flexible spending accounts
• Gym membership reimbursement
• Employer-matched 401(k) plan
• Exciting company events

Pay Range: $30 to $35 hourly 

SmartChoice provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type is not tolerated.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

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