Company Description

In 1980, Skyward was a small technology business ran from a family home. Today, we are made up of over 650 employees and serve over 2,000 school districts worldwide. While a lot has changed over the years, our roots have stayed the same.

If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward! Skyward builds software solutions for K - 12 schools. Just imagine every day getting to help students, teachers, and school administrators succeed! You can't say that about every job!

We take great pride in our work, but also in our work environment; teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun are what make us tick. When you join our team there is only one way your career will go - Skyward! 

• Skyward is an equal opportunity employer 
• Skyward offers in-depth training for all new employees and ongoing training and development with opportunities for career advancement
• A typical workweek at Skyward is 15-20 hours per week, between Monday and Friday. We will work around your school schedule, with minimum 2-hour shifts between 8:00 AM and 5:00 PM. During winter break and summer break a typical workday at Skyward is Monday - Friday of 8 hours per day between 8:00 AM and 5:00 PM.
• Skyward offers the flexibility of work in the office and from the Skyward Intern Center at UWSP some days.

To learn more about Skywards careers, history, products, and customers go to www.skyward.com.

Thank you for your interest in Skyward!

Job Description

Job Location: This is an ongoing internship located in Stevens Point, WI
Start Date: June 3, 2024 

Starting wage: $17.16

Last day to apply: May 3, 2024

Here at Skyward, Customer Success Interns are a part of the Customer Success department, where you will be performing the same job as our full-time reps, working hands-on with our customers to help shape their Skyward experience. Internships typically run from when the team member gets hired, throughout their remaining school career, with an opportunity of receiving a full-time job offer upon graduation. 

At Skyward, every employee is a valued member of our team. You'll join software engineers, relationship builders, storytellers, and problem solvers. Collectively, we all share a passion for taking great care of our customers, partners, communities, and each other. We measure success, not by how many customers we have, but rather by how well we help our customers achieve their goals. We bring that same level of passion and commitment to developing our own people, and we take tremendous pride in helping you achieve your potential. We are committed to your personal and professional growth, and we are dedicated to helping you advance in your career at Skyward.

Click the link below to view the full job description.

Customer Success Representative - Intern

Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team? Spend some time on our careers page at https://www.skyward.com/careers. You will learn more about our culture, expectation, and even the day-to-day mission of the department you're applying for.

A better working experience starts here!

Qualifications

• Currently pursuing a Bachelor's or Associate's degree.
• Transcripts (unofficial) may be required at the time of the interview.
• Proficient in Microsoft Office.
• Must have a strong work ethic and be able to work both in team and solo environments.
• Positions are 15-20 hours per week, Monday through Friday, when school is in session. 
  • We will develop a work schedule that fits your school schedule. School comes first!
• It is our desire that interns work 40 hours per week over winter and spring breaks, but we will be flexible.
• When school is not in session during the summer, interns would work up to 40 hours per week.

Additional Information

What you get as an intern at Skyward:

• Competitive hourly rate
• Training/professional development
• Eligibility for 401(k) and employer matching (must be 21 years of age)
• Employee outings and more!

Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants have rights under Federal Employment Laws. Click the title to view details about the law.

• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• Transparency in Coverage 
  • Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward.