The Service Technician serves as an ambassador for the Company and is responsible for repairs and maintenance of equipment residing on client property. Services are performed on-site and on-demand, to ensure complete customer satisfaction.

Essential Functions

Duties/Responsibilities:

Ensures quality and consistency in processes by assessing, modifying, and/or calibrating equipment.

Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make adjustments.

Maintains inventory.

Assists customers with tasks related to current equipment.

Maintains inventories, documentation, and reports including those outlining procedures, batch records, inventory, productivity, changeover, and progress.

Ensures compliance with health and safety laws, regulations, and best practices.

Performs other duties as assigned.

Competencies

Strong Mechanical and Problem Solving Skills.

Customer Service and Consultative Skills.

Strong work ethic with ability to work under minimal supervision.

Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, and management

Thorough understanding of products and equipment used in manufacturing.

Excellent organizational skills and attention to detail.

Excellent time management skills, with proven ability to meet deadlines.

Proficient with Microsoft Office Suite or related software

Job Type: Full-time

Salary: $24.00 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Schedule:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Candidate Email:-

Experience:

• Field Service Technician: 3 years (Required)
• repairs and maintenance of equipment: 3 years (Required)
• Machinery Manufacturing industry: 2 years (Required)

Work Location: In person