Assistant Manager/ Fleet Manager

SUMMARY
As the Assistant Leader at SkyHop Global, you will play a pivotal role in directing and leading all personnel responsible for delivering Airline Ground Transportation Services at our station. Your primary focus will be on ensuring the acquisition and development of a team of accountable professionals dedicated to providing exemplary service and surpassing client expectations. Success in this role will be measured by the achievement of our corporate goals and objectives, notably to become the most cost-effective and professional provider of Airline Ground Transportation Services.

MAJOR RESPONSIBILITIES

• Provide leadership to all team members responsible for transportation and schedule management functions.
• Ensure strict adherence to safety policies and procedures by all team members.
• Coordinate the development and execution of effective daily and weekly work schedules.
• Promote and uphold company values among all team members.
• Ensure timely response to all internal and external communications within corporate Standard Operating Procedures.
• Oversee all recruiting and new employee acquisition initiatives to maintain a trained and qualified workforce.
• Enforce compliance with corporate uniform and appearance policies.
• Ensure drivers adhere to corporate vehicle operating procedures.
• Manage completion and maintenance of all required paperwork, including licenses, permits, and registrations.
• Develop an accountable operating team aligned with SkyHop Global values and standard operating procedures.
• Ensure accurate documentation and completion of vehicle maintenance requirements and records, including regular audits.
• Enforce office policy and procedures compliance among team members.
• Foster open lines of communication within the station, focusing on written and oral skills.
• Schedule and conduct drive-arounds and trips to monitor driver performance and address operating issues.
• Support team members in resolving internal or external personnel and service issues, fostering a professional work environment.

QUALIFICATIONS/REQUIREMENTS

• Establish strong working relationships with internal departments and the extensive customer base.
• Demonstrate a high level of passion for exceeding all client expectations.
• Experience in addressing customer needs and concerns.
• Proficiency in conversational English.
• Two to three years of experience in transportation or related industries preferred.
• Ability to lift up to 75 pounds and work outdoors in varying weather conditions.
• Possession of a valid driver’s license and approval by the Company’s insurance carrier.
• May be required to obtain special city/airport permits.
• Willingness to work a flexible schedule, including occasional weekends and evenings.

We are excited about the possibility of you joining our team and contributing to our success. If you meet these qualifications and are eager to take on this challenging yet rewarding role, we encourage you to apply.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Tips

Work Location: In person